Senay Tobaoglu

• Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including spirits, wine, beer, and soft drinks.
• Work independently as a bartender while also providing table and bar service to customers.
• Maintain a clean, organised, and welcoming bar and service area throughout shifts.
• Handle cash and card payments accurately, operate the till/POS system, and maintain accurate transactions.
• Monitor stock levels and replenish beverages, glassware, and other bar supplies when required.
• Complete opening and closing duties, including cleaning, restocking, glassware, and preparation of the bar for service.
• Follow responsible alcohol service procedures, hotel policies, and health and safety standards.
• Manage multiple customer requests efficiently during busy periods while maintaining a high standard of service.
• Communicate professionally with customers, colleagues, and management to ensure a positive guest experience.
• Assist with functions, events, and high-volume service when required.
• Work effectively as part of a team and remain calm and professional in a fast-paced hospitality environment.
• Resolve customer queries and complaints politely and efficiently, escalating issues to management when necessary.

Employer: Debbie Handley (Bar manager) 089 207 5882, Patriek Meyler (Human Resource Manager) 087 781 9565

• Sales Assistant, Checked dates on invoices for accuracy and Sorting invoices and bank statements.
• Employer: Mr. John Murphy, Manager, Centra Johns Park, Waterford.

• Customer service, cooking food, cashier, answering phone and cleaning.
• Employer: Mr. Sami Kidi, Head chef, Zambak Fish & Chips, Kilmeaden Co. Waterford.

• Customer service, Food preparation, cooking foods, cashier, answering phone and cleaning.
• Employer: Mr. Namik Tobaoglu, Head Chef, 0894464999 Spinners Kilmacow Takeaway, Co. Kilkenny.