Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Seán Hanlon

Duleek

Summary

I am a motivated student who has developed their customer service skills through a variety of Transition Year work experience placements along with a seasonal job placement in Dunnes Ashbourne. I have demonstrated a commitment to learning and contributing positively in a collaborative environment and eager to adapt to new challenges.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Retail Sales Associate

Dunnes Stores
Ashbourne
11.2025 - 12.2025
  • Kept shelves neat, clean, and organised to improve customer experiences.
  • Managed stock levels on the shop floor, regularly updating displays to maximise visual appeal.
  • Assisted customers in finding their desired products
  • Collaborated with team members to achieve targets and contribute to a positive working environment.

Shadow Parliamentary Assistant

Darren O'Rourke TD
Dublin
03.2025 - 03.2025
  • I assisted Darren in writing speeches for him to use during debates in Dáil Éireann on a variety of subjects.
  • I analysed the debates in Dáil Éireann in order to gain an understanding of how Dáil Éireann operates, and the different procedures within it.
  • I met various new people during my time in Dáil Éireann, including attending organised events to meet new people, and advance my customer service skills.

General Operator

Irish Ferries
Dublin
11.2024 - 11.2024
  • On TY work experience, I performed a variety of tasks such as checking lorry documents when departing the port, checking in car passengers when boarding ferries, and checking foot passengers' passports when they were boarding a ferry.
  • I worked as part of a team to handle the busy traffic in Dublin Port.
  • I offered customer service to passengers to ensure they had a comfortable journey without any issues.
  • Learned policies and procedures of how Irish Ferries operate.

Education

Leaving Certificate -

Ballymakenny College
Drogheda, Ireland
01-2027

Skills

  • Customer service
  • Team collaboration
  • Positive attitude
  • Time-management
  • Active listening
  • Effective communication
  • Team Leadership
  • Decision making
  • Creative thinking
  • Customer service excellence

Certification

  • Customer Service Workshop Certificate, 2022-12-01
  • Barista Training Workshop Certificate, 2022-12-01

Languages

Spanish
Intermediate
B1

Timeline

Retail Sales Associate

Dunnes Stores
11.2025 - 12.2025

Shadow Parliamentary Assistant

Darren O'Rourke TD
03.2025 - 03.2025

General Operator

Irish Ferries
11.2024 - 11.2024

Leaving Certificate -

Ballymakenny College
Seán Hanlon