Sean O'Dwyer
Thomastown,County Kilkenny
Summary
Security Systems Expert experienced in control room protocols, alarm systems, and CCTV monitoring. Achieved effective emergency response and incident reporting through strong communication and quick thinking. Focused on maintaining health and safety standards while upholding patient confidentiality and enhancing operational efficiency.
Overview
25
25
years of professional experience
1
1
Certification
Work history
Control room operator
St Lukes Hospital
Kilkenny, County Kilkenny
2001.01 - Current
- Currently working in Porter control since 2016
- Answer telephone enquiries in polite and courteous manner.
- Log all calls and divide, share jobs to staff. keep reports and records up to date and accurate, promptly completing updates.
- Recorded all events, incidents and actions accurately.
- Adapted quickly to changing work conditions, demonstrating flexibility under pressure.
- Ensured safety by continuously monitoring CCTV footages.
- Coordinated with staff to report unusual activities promptly.
- Logged daily reports to ensure transparency and accountability in surveillance operations.
- Enabled smooth operations by troubleshooting technical issues in the control room quickly and efficiently.
- Provided accurate video documentation from CCTV footage as evidence for legal cases.
- Trained new employees on efficient operation and maintenance of CCTV equipment.
- Monitored alarm systems alongside CCTVs to increase overall site security level.
- Conducted daily equipment checks to detect discrepancies and failures.
- Responded to radio checks to support smooth communications.
- Alert Gardai to any incident or potential incident as soon as identified.
- Cultivated strong relationships with suppliers, ensuring timely delivery of parts and equipment.
- Responded promptly to service calls for malfunctioning fire alarms.
- Detected fire hazards and outlined detailed to mitigate risk of fire.
- Reported incidences or suspicious activities to management promptly, ensuring quick resolution.
- Managed ticketing system to ensure smooth operations.
- Ensured safe vehicle manoeuvring by directing traffic in car park.
- Operated barrier controls for secure entry and exit of vehicles.
- Assisted disabled patrons with accessibility needs, creating an inclusive environment.
- Troubleshot minor technical issues with parking equipment for uninterrupted service delivery.
- Coordinated with maintenance staff on repair works, facilitating continuous functionality of car park systems.
- Provided information to patrons, enhancing their experience.
- Adhered strictly to health and safety guidelines whilst conducting duties; ensured personal and public safety at all times.
Skills
- Control room protocols
- Knowledge of alarm systems
- Security systems expertise
- CCTV monitoring
- Emergency procedures
- Incident reporting
- Environmental monitoring capabilities
- Health and safety
- Electrical systems understanding
- Excellent communication
- Calm under pressure
- Quick thinking
- Patient confidentiality understanding
- Funeral coordination record keeping
Certification
Integral valve oxygen cylinders
AMRIC hand hygiene.
An introduction to children first.
My HSE Self service - NISP for managers and Approvers.
My HSE Self service - NISP for employees.
The Fundamentals of GDPR.
CIP Training - (TMVA)
Display screen Equipment : User awareness.
Manual Handing and people handling e-learning theory module.
Your safety, Health and welfare in healthcare.
Timeline
Control room operator
St Lukes Hospital
2001.01 - Current