Sean Fitzpatrick
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Car Insurance Sales Consultant
Easytrip Insurance
2022.05 - Current
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Providing high-standard customer service to ensure customer satisfaction and have liaised with partnered insurers to ensure that insurance products offered are up-to-date and relevant
- In addition, I have managed and maintained customer accounts, including general administration tasks.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
Customer Sales Agent
Easytrip Services LTD
2018.11 - 2022.05
- Increased customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined administrative tasks such as order processing and payment handling, resulting in increased efficiency and reduced errors.
- Collaborated with team members to ensure a seamless customer experience, resulting in improved overall satisfaction ratings.
- Maximized revenue generation by upselling and cross-selling products based on customer needs.
Customer Services Representative
Eflow
2018.03 - 2018.11
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Bachelor of Arts - Sports Management & Coaching
Institute of Technology Blanchardstown
Blanchardstown, Dublin 1505.2017
No Degree - Sports Management & Coaching
Colaiste Ide
Dublin05.2014
Leaving Certificate -
St Peter's College
Dunboyne, Co.Meath06.2013
Skills
- Proven sales track record
- Strong communication and relationship-building skills
- Proactive and positive attitude
- Strong problem-solving and attention to detail
- Proficient in Microsoft Word and Excel
- Ability to work independently and as part of a team
References
References available upon request.
Timeline
Car Insurance Sales Consultant
Easytrip Insurance
2022.05 - Current
Customer Sales Agent
Easytrip Services LTD
2018.11 - 2022.05
Customer Services Representative
Eflow
2018.03 - 2018.11
Bachelor of Arts - Sports Management & Coaching
Institute of Technology Blanchardstown
No Degree - Sports Management & Coaching
Colaiste Ide
Leaving Certificate -
St Peter's College
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