Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
Generic

Sean Barry

Roscommon

Summary

Customer service professional with a strong track record at Hannons Hotel, specializing in conflict resolution and cash handling. Achievements include significant improvements in customer satisfaction through effective problem-solving and collaboration. Focused on operational excellence and creating welcoming environments that drive repeat business. Quick learner with the ability to adapt to new skills and trades efficiently.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Front of House/Customer Assistant

Hannons Hotel
Roscommon, Ireland
11.2021 - 06.2025
  • Delivered exceptional customer service to promote repeat business.
  • Executed opening and closing procedures in compliance with company protocol.
  • Resolved customer complaints promptly to enhance customer satisfaction.
  • Processed payments efficiently using cash, cheque, or credit card.
  • Operated cash register accurately for swift transaction completion.
  • Greeted customers warmly to assess needs and preferences.
  • Collaborated effectively within a team to achieve operational goals.

Sales Assistant

Centra
Roscommon, Ireland
09.2018 - 01.2019
  • Organized stockroom shelves, racks, and bins to align with store layout and product categories.
  • Ensured strict compliance with company policies and procedures at all times.
  • Delivered timely customer service by addressing inquiries, resolving issues, and managing complaints.
  • Executed cashier duties, including scanning items, processing payments, and issuing receipts.
  • Maintained sales floor cleanliness to provide an inviting shopping environment.
  • Managed cash register transactions with accuracy and efficiency.
  • Assisted customers with returns, exchanges, and refunds to enhance satisfaction.

Education

High School Diploma -

Roscommon Community College
Roscommon
06-2021

Skills

  • Customer service and support
  • Cash handling and payment processing
  • Stock organization and point of sale operation
  • Conflict resolution skills
  • Manual handling certification (valid until 2027)
  • Safe Pass card
  • Problem solving
  • Active learning
  • Flexible hours
  • Goal driven
  • Problem-solving

Certification

  • Manual Handling Certificate (valid until 2027)
  • Safe Pass Card

Languages

English
First Language
Irish
Advanced (C1)
C1
French
Intermediate (B1)
B1

Affiliations

  • DIY enthusiast
  • GYM
  • Football

References

References available upon request.

Timeline

Front of House/Customer Assistant

Hannons Hotel
11.2021 - 06.2025

Sales Assistant

Centra
09.2018 - 01.2019

High School Diploma -

Roscommon Community College

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Sean Barry