scott mac aonghusa
newbridge
Summary
Friendly and reliable with knack for creating welcoming environments. Excellent communication and teamwork skills ensure smooth interactions with both customers and colleagues. Quick learner who adapts easily to new tasks and enjoys contributing to positive atmosphere. Eager to bring enthusiasm and dedication to new role in customer-focused setting. Reliable Barista able to quickly learn and master new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
3
3
years of professional experience
Work History
Barista
claire flanagan
dublin , ireland
06.2025 - Current
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
- Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
- Received and accurately processed customer payments.
- Maintained highest standards of conduct and personalised customer service.
- Ordered, received and stocked supplies and retail products.
- Managed peak morning custom with accurate, efficient, levelheaded service.
Sales Operator
taemour basharat
newbridge, ireland
01.2025 - Current
- Diagnosed technical issues in mobile devices, accurately identifying faults and required repairs.
- Performed skilled repairs on various mobile phone models, including screen replacements and battery changes.
- Fixed issues promptly and efficiently by conducting issue diagnostics according to customer description.
- Handled, repaired and disposed of devices safely, complying with all environmental regulations.
- Explained repair fees and related expenses to customers, drafting invoices to display charges.
- Conducted 6 mobile phone repairs daily, fixing issues within 45 -minute timeframe.
- Managed inventory of parts and tools, ensuring availability of necessary items for common repairs.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Consistently achieved or surpassed sales targets.
- Provided timely and accurate responses to customer enquiries, resolving issues to maintain high levels of customer trust.
farming
gus keenan
, ireland
06.2023 - 01.2025
- Participated in agricultural training programmes and workshops to stay updated on industry advancements and improve farming techniques.
- Designed and implemented training programmes for new staff farming techniques and safety protocols.
- Collaborated with farmers and agricultural businesses to introduce sustainable farming techniques.
- Helped farmers plan and budget for farming activities by gathering data and estimating quantities and costs of resources required for agricultural projects.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Identified issues, analysed information and provided solutions to problems.
- Built and maintained courteous and effective working relationships.
- Met schedule using excellent planning and coordination skills.
- Prepared range of written communications, documents and reports.
Education
GCSEs -
Curragh Community College
Curragh Camp, KE2025
Skills
- Beverage preparation
- Espresso machine operation
- Customer payment processing
- Inventory management
- Customer relationship management
- Team collaboration
Timeline
Barista
claire flanagan
06.2025 - Current
Sales Operator
taemour basharat
01.2025 - Current
farming
gus keenan
06.2023 - 01.2025
GCSEs -
Curragh Community College