Savio Silveira

Provide high-volume inbound phone/email/sms support.

Delivering exceptional customer service across orders, deliveries, returns, and post-purchase inquiries, Resolve customer concerns efficiently by navigating internal systems, coordinating with logistics and vendor partners, and applying company policies to ensure fair and timely solutions. Maintain a customer-focused, empathetic communication style while meeting all KPI's

Provide friendly and courteous service to patients while adhering to HACCP standards.

Helped large volume of customers every day over phone with positive attitude and focus on customer satisfaction.

Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility needs
Delivered high standard of holistic care to patients to promote equality and dignity.
Maintained clean environment with due consideration to health and safety issues and infection control policy.

Plan and schedule events, guest relations, supervising staff, maintaining stores, Payments handling.

Apprenticeship training in Fire safety, maintenance of marine equipment, and in pipe and boiler department.