Summary
Overview
Work history
Education
Skills
Websites
Custom
Personal Information
Timeline
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Savija Vijayaraghavan

Dublin,Ireland

Summary

Skilled Technical Writer with knack for translating complex technical information into clear, user-friendly content. Known for creating comprehensive manuals, guides, and online help systems that enhance user experience and reduce support queries. Proven ability to collaborate with cross-functional teams to deliver high-quality documentation that meets project deadlines and exceeds client expectations.

Overview

20
20
years of professional experience

Work history

Technical Writer

Google
01.2021 - 05.2025
  • Independently planning, writing, and publishing developer guides, user guides, and API documentation for Google Cloud infrastructure components.
  • Working on AI prompts and actively involved in AI initiatives to improve user experience for Google Cloud.
  • Analyzing user data and search trends to identify areas for improvement in documentation content and structure.
  • Reviewing code samples created by engineers to ensure consistency and technical accuracy.
  • Mentoring junior writers and helping them onboard Google Cloud documentation projects.

User Assistance Manager/Principal Technical Writer

Oracle India Pvt. Ltd.
Bangalore
01.2007 - 01.2021
  • Managed a team of User Assistance Developers in Bangalore, India.
  • Involved in hiring and training new writers for the team.
  • Managed documentation projects for the Fusion Middleware (on-premise and cloud) services.
  • Worked with documentation and product stakeholders across the globe to maintain documentation for various Oracle Fusion Middleware products such as Oracle WebLogic Server, Java EE, Oracle GoldenGate, User Communication Services, Oracle Traffic Director, Oracle HTTP Server, Oracle BI Discoverer, and Oracle JRockit.
  • Worked with the documentation engineering team to enhance the usability of docs.
  • Developed automation scripts to reduce the workload of writers.

Technical Writer

ZiLOG India Electronics Pvt. Ltd.
Bangalore
09.2005 - 01.2007
  • Company Overview: now known as UEI Electronics
  • Responsible for creation and revision of user documents, product specifications, and marketing documents for ZiLOG's microcontrollers and tools.
  • Documented application notes, technical notes, and technical articles for ZiLOG's ARM-based microcontroller.
  • Updated user manuals, product specifications, product briefs, product errata, and quick start guides for new and maintenance releases.
  • Benchmarked ZiLOG's documents with other companies' documents.
  • Updated document templates based on the benchmarking result.
  • Now known as UEI Electronics

Education

MSc. - Computer Science

Calicut University

BSc. - Physics

Calicut University

Project Management for Technical Writers -

Vancouver Island University

Professional XML Authoring - undefined

Carleton University

Usability Training - undefined

Human Factors International Pvt. Ltd.

Interaction Design Specialization - undefined

Coursera

Skills

  • Arbortext Editor
  • Oxygen
  • Adobe FrameMaker
  • RoboHelp
  • XMLSpy
  • DreamWeaver
  • SnagIt
  • Adobe Illustrator
  • CorelDraw
  • SmartDraw
  • Adobe PhotoShop
  • MS Visio
  • Markdown
  • HTML
  • XML
  • DITA
  • C
  • C
  • Java
  • PERL
  • JavaScript
  • Python
  • Perforce
  • Subversion
  • SDL

Custom

  • WriteTheDocs organizer for Kochi India
  • Member of Society for Technical Communication (STC)
  • Member of Technical Writers of India (TWIN)
  • Publisher - STC India newsletter, INDUS, for the year 2009

Personal Information

  • Total Experience: 20+ Years Experience
  • Title: Senior Technical Writer

Timeline

Technical Writer

Google
01.2021 - 05.2025

User Assistance Manager/Principal Technical Writer

Oracle India Pvt. Ltd.
01.2007 - 01.2021

Technical Writer

ZiLOG India Electronics Pvt. Ltd.
09.2005 - 01.2007

BSc. - Physics

Calicut University

Professional XML Authoring - undefined

Carleton University

Usability Training - undefined

Human Factors International Pvt. Ltd.

Interaction Design Specialization - undefined

Coursera

MSc. - Computer Science

Calicut University

Project Management for Technical Writers -

Vancouver Island University

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Savija Vijayaraghavan