Sarai Sanchez
Summary
Adept at data entry and maintaining confidentiality, I excelled in streamlining document review processes at Turbo Mortgage, enhancing efficiency and accuracy. My strong reading comprehension and precision, coupled with exceptional customer service skills honed at Bath and Body Works, drove significant improvements in client satisfaction and operational workflows.
Overview
2
2
years of professional experience
Work History
Document Reviewer
Turbo Mortgage
07.2024 - 11.2024
- Reviewed large volumes of electronic files and highlighting relevant information to ensure that all loss mitigation option have been considered and followed according to the required to guidelines.
- Managed file archival and information retrievals of loss mitigation documentation.
- Reviewed transcripts for loss mitigation right party contact.
Crew Team Member
Bath and Body Works, Limited Brands
10.2023 - 01.2024
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter and other areas.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Retail Sales Associate
Roses
02.2023 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Completed Course - Asset in Account
Intuit Academy
Remote07-2024
Skills
- Data entry proficiency
- Accuracy and precision
- Confidentiality awareness
- Reading comprehension
Timeline
Document Reviewer
Turbo Mortgage
07.2024 - 11.2024
Crew Team Member
Bath and Body Works, Limited Brands
10.2023 - 01.2024
Retail Sales Associate
Roses
02.2023 - 08.2023
Completed Course - Asset in Account
Intuit Academy
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