Sarah Samia Al-Samman
DUBLIN ,Ireland
Summary
Skilled professional with expertise in software development lifecycle and business requirements analysis. Proficient in data collection, analysis, and strategic planning, with strong communication skills across various mediums. Experienced in problem-solving under pressure, capable of working independently or in teams. Technical skills include Microsoft Office, HTML/CSS, JavaScript, C/C++, and PHP, aimed at driving innovative solutions in dynamic environments.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Member
Junior Chamber International Syria
Damascus, SYRIA
07.2024 - 09.2025
- Exhibited respect, friendliness, and readiness to assist as needed.
- Provided efficient customer service, managing challenging situations effectively.
- Maintained energy and enthusiasm in a fast-paced setting.
- Applied critical thinking to problem-solving, evaluating solutions and making informed decisions.
- Executed daily responsibilities with accuracy and efficiency.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Student assistant
National Union of Syrian Students
Damascus, Syria
06.2021 - 06.2024
- Developed and implemented a comprehensive plan for student body with clear academic goals.
- Advocated for student interests to university administration, ensuring concerns were addressed.
- Organised various events, including social gatherings and workshops to enhance community engagement.
- Coordinated Introduction of Students to College Specializations 2023 and College Orientation for Students 2023.
- Supported new students' orientation programme, eased transition into university life.
- Facilitated student registration process to streamline administrative tasks.
- Enhanced student engagement by organising academic workshops.
- Covered student reception area and telephones to handle student inquiries, attendance records and lost property management.
- Coordinated and ran transition and welcome activities to support student engagement.
IT trainee
Bank of Syria and Overseas
Damascus , Syria
07.2022 - 08.2022
- Automated repetitive tasks through custom scripts, enhancing process efficiencies.
- Conducted regular software updates and hardware maintenance to improve system efficiency.
- Troubleshot hardware and software issues, ensuring minimal downtime.
- Resolved technical problems promptly to minimise disruptions in work processes.
- Resolved technical issues promptly to minimise disruption to work processes.
- Performed back-ups and restored data when necessary, safeguarding company information.
IT Audit Internship
Bank of Syria and Overseas
Damascus
07.2022 - 08.2022
- Gained insight into the internal systems and data auditing processes of the bank.
- Created a user guide for an internal application, focusing on user training and support.
- Acquired skills in data verification and backup data extraction.
- Developed an understanding of practical constraints and theoretical applications in a professional setting.
Student Body Member
National Union of Syrian Students
Damascus, Syria
04.2020 - 05.2021
- Serve as a liaison between students and the administration, representing the concerns, needs, and suggestions of the student body.
- Contribute to the development of examination and semester schedules.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
Education
Bachelor's Degree - Management Information Systems (MIS)
Arab International University (AIU)
01.2019 - 01.2023
Skills
Business analysis and data collection
- Collaborative teamwork and adaptability
- Written, verbal, and nonverbal communication
- Presentation and public speaking skills
- Independent work and time management
- Task prioritization and problem-solving
- Microsoft Office proficiency
- Web development (HTML/CSS, JavaScript, PHP)
- C/C programming
- Oracle database management
- Calmness under pressure and strategic planning
Public speaking
Custom Section
- Member, Junior Chamber International Syria (JCI), 2024-07-01, Present
- Student Body President, National Union of Syrian Students, AIU Branch, Faculty of Business Administration, 2021-06-01, 2024-06-30, Develop and implement a plan for the student body, outlining clear goals and initiatives for the academic year., Act as the primary advocate for the student body, representing their interests and concerns to the university administration., Organize various student events, including social gatherings, workshops, and awareness campaigns., Introduction of Students to College Specializations, 2023-01-01, College Orientation for Students, 2023-01-01
- Student Body Member, National Union of Syrian Students, AIU Branch, Faculty of Business Administration, 2020-04-01, 2021-05-31, Serve as a liaison between students and the administration, representing the concerns, needs, and suggestions of the student body., Contribute to the development of examination and semester schedules.
Personal Information
- Date of birth: 08 January 2002
- Nationality: American/Syrian
- Marital status: Single
References
- Moaz ALSherfawi ALjazaerli, Dean on faculty of Business Administration at Arab International University, m-sherfawi@aiu.edu.sy
- Ahmad Warrak, Deputy Dean on faculty of Business Administration at Arab International University, 00963-933412669
- Maysoon Muhtadi, Head of Retail Department at Bank of Syria & overseas, Muhtadim@gmail.com
- Ayah Shamma, HR Advisor at Syrian Professional Network / HR Executive at Forvis Mazars in UAE, 00963-966931820, 00971-568717487, ayah.shamm@gmail.com, aia.shamma@mazars.ae
Affiliations
- Reading, walking , music
Accomplishments
appreciation certificate from my university
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
I think that only daring speculation can lead us further and not accumulation of facts.
Albert Einstein
Timeline
Member
Junior Chamber International Syria
07.2024 - 09.2025
IT trainee
Bank of Syria and Overseas
07.2022 - 08.2022
IT Audit Internship
Bank of Syria and Overseas
07.2022 - 08.2022
Student assistant
National Union of Syrian Students
06.2021 - 06.2024
Student Body Member
National Union of Syrian Students
04.2020 - 05.2021
Bachelor's Degree - Management Information Systems (MIS)
Arab International University (AIU)
01.2019 - 01.2023
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