Sarah Hayes

Work History

Kilshane House

Tipperary , County Tipperary

2021.11 - 2022.10

Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Provided efficient food and drinks service for high levels of customer satisfaction.
Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
Adhered to health and safety regulations by examining food quality and maintaining cleanliness.
Participated in staff meetings to discuss specials, menu changes and group reservations.
Thoroughly cleaned dining areas, waiting areas and bathrooms to maintain guest comfort and hygiene.
Took food and beverage orders using POS system or order slips to maintain accuracy.
Discussed menu items and dietary concerns, noted special requests and suggested additional items to meet upsell goals.
Arranged tables and set up linens and silverware in preparation for guests.
Participated in training sessions and Food Hygiene, HACCP & Allergen Awareness Training- FSAI Level 1 to expand professional skillset.

Eddie Hayes

Tipperary , County Tipperary

2017.02 - 2022.09

Kept production areas clean and tidy to reduce hygiene and safety risks.
Completed production paperwork promptly for well-maintained activity records.
Maintained physical fitness levels to perform manual handling duties safely.
Promoted and marketed animal products at local markets to boost sales.
Moved livestock to enclosures for counting, assessing or transportation.
Checked physical condition of livestock to detect illness, injury or disease.
Facilitated livestock reproduction through breeding, artificial insemination and assisting animal births.
Kept farm buildings, structures and machinery clean and well-maintained.
Hand-fed young animals to guarantee proper nutrition and consumption of medications.
Mixed and provided feed, medicines and additives in prescribed portions.
Milked animals manually or using machines.

Myself

Tipperary , County Tipperary

2022.02 - 2022.05

Minimised parents' clean up times, helping with light housekeeping, laundry, dishwashing and vacuuming.
Supervised numerous children of varying ages, consistently promoting safe, developmentally appropriate childcare practices.
Supervised children's homework assignments, assisting with difficult tasks to support educational goals.
Arrived at agreed locations on-time and ready to work for reliable service.
Followed parent's instructions to maintain routines and schedules.