Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauryn Fitzpatrick

Dublin

Summary

Seasoned professional with several years offering individualized care services in settings. Provided personal care services to support health and hygiene. Focused on quality while allowing clients to maintain highest possible level of independence.

Overview

6
6
years of professional experience

Work History

Care Assistant

Platinum Homecare
Dublin
01.2023 - Current
  • Encouraged independence whenever possible.
  • Followed safe lifting and transferring techniques to transport patients.
  • Followed care plan and directions to administer medications.
  • Monitored health and well-being of clients and reported significant health changes.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Assisted clients with maintaining good personal hygiene.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.

Care Assistant

Komfort Kare
Dublin
06.2022 - 12.2023
  • Provided companionship to elderly and disabled clients in their homes.
  • Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
  • Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Provided ongoing compassionate patient care for each client.
  • Supported bathing, dressing and personal care needs.

Care Assistant

Kareplan
Dublin
09.2021 - 06.2022
  • Assisted elderly patients with activities of daily living, including bathing, dressing and eating.
  • Prepared meals according to dietary needs of the patients.
  • Guided individuals to restroom for toileting and cared for incontinence needs.
  • Made beds, organized rooms and lightly cleaned to maintain sanitary living environments.
  • Assisted patients with personal care by bathing, dressing and grooming.
  • Transferred patients to and from beds, chairs or wheelchairs using principles of body mechanics and equipment such as gait belts.

Customer Service Representative

Eir Mobile
Dublin
11.2020 - 09.2021
  • Investigated customer complaints related to service quality or speed.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.

Junior Hairdresser

Billies Hair Studio
Dublin
09.2019 - 11.2020
  • Kept records of client visits and updated client profiles with details of services provided.
  • Displayed excellent customer service skills when interacting with clients.
  • Provided basic hair care services such as shampooing, conditioning, and blow-drying.
  • Performed reception duties such as answering phone calls, taking payments.
  • Organized appointments efficiently using a computerized scheduling system.
  • Pre-booked future appointments to increase repeat business.

Sandwich Artist

Subway
Dublin
02.2019 - 08.2019
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Maintained cleanliness of work area throughout shift.
  • Replenished condiments and other supplies at front counter areas.
  • Verified that prepared food met quality standards prior to serving it to customers.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.

Retail Assistant

JD Sports
Dublin
10.2018 - 01.2019
  • Organized storeroom items neatly on shelves according to size, color or type of item.
  • Provided excellent customer service by attending to customer needs in a timely manner.
  • Rang up purchases accurately on the point-of-sale system.
  • Operated cash registers efficiently during peak hours of business.
  • Greeted customers upon entry to the store and provided a positive shopping experience.
  • Followed company policies regarding returns, exchanges, refunds and other transactions.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.

Education

Junior Certificate -

The Donahies Community School
Dublin, L
06-2019

Skills

  • Multitasking and Organization
  • Problem-Solving
  • Personal care assistance
  • Mobility Assistance
  • Client Confidentiality
  • Adaptable approach
  • Care Plan Adherence
  • ADL Assistance
  • Time Management
  • Dependable and Responsible
  • Inbound and Outbound Calling
  • Customer consulting
  • Adaptive team player
  • Customer Relations

Timeline

Care Assistant

Platinum Homecare
01.2023 - Current

Care Assistant

Komfort Kare
06.2022 - 12.2023

Care Assistant

Kareplan
09.2021 - 06.2022

Customer Service Representative

Eir Mobile
11.2020 - 09.2021

Junior Hairdresser

Billies Hair Studio
09.2019 - 11.2020

Sandwich Artist

Subway
02.2019 - 08.2019

Retail Assistant

JD Sports
10.2018 - 01.2019

Junior Certificate -

The Donahies Community School

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Lauryn Fitzpatrick