Sarah Murphy
Cork
Summary
I am a highly efficient person known for resourcefulness and successful task completion. Proficient in inventory management, customer service, and staff training. I have exceptional leadership, communication, and problem-solving skills to boost team performance and ensure superior customer satisfaction.
Overview
3
3
years of professional experience
Work History
Bartender
Rob Roy
Cork
10.2023 - 08.2024
- Safely handled cash and efficiently processed credit card payments for accurate accounting of customer transactions.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided exceptional customer service through greeting and assisting customers.
- Trained new bartenders on drink preparation and upselling techniques.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Efficiently collaborated with team members to ensure customers always received top-notch assistance.
Bar Manager
Old Oak
Cork
02.2022 - 09.2023
- Supervised a team of bar staff, providing training to incoming employees and enforcing disciplinary protocols when warranted.
- Provided timely resolutions to customer concerns about the quality of food or beverage service.
- Created promotional materials such as flyers or posters to advertise specials or upcoming events.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
Retail Assistant
Penney's
Cork
10.2021 - 01.2022
- Utilized problem solving techniques when faced with challenging situations.
- Operated cash registers efficiently during peak hours of business.
- Organized storeroom items neatly on shelves according to size, color or type of item.
- Assisted in setting up promotional displays, signage and window displays.
Education
Leaving Certificate -
Glanmire Community College
Cork08-2021
Skills
- Performance monitoring
- Inventory Management
- Customer Relations
- Staff Training
- Issue Resolution
- Customer Relationship Building
- Health codes compliance
- Event Coordination
References
References available upon request.
Timeline
Bartender
Rob Roy
10.2023 - 08.2024
Bar Manager
Old Oak
02.2022 - 09.2023
Retail Assistant
Penney's
10.2021 - 01.2022
Leaving Certificate -
Glanmire Community College
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