Summary
Overview
Work history
Education
Skills
Interests
Languages
Hi, I’m

Sarah Lee

Youghal,Ireland

Summary

I am a fourth year college student of TU Dublin, studying for BA honors degree in Fine Art. My previous work experiences are in Hospitality and Retail along with successfully running an online Depop shop. I believe all these role's provided me with a great understanding of the importance of delivering excellent customer service . I am now looking for the opportunity to expand my career and to further increase my customer service skills.

Overview

6
years of professional experience

Work history

Yugo
Grangegorman, Dublin

Student Assistant
08.2022 - Current

Job overview

  • Warmly greeted students to establish positive first impressions, enhancing their experience.
  • Reported maintenance issues for prompt resolution.
  • Addressed students problems and fulfilled special requests.
  • Welcomed students, answered questions and anticipated service needs, maintaining excellent customer satisfaction.

Depop

Manager
06.2021 - Current

Job overview

  • Successfully running an online store on Depop where I sell up-cycled garment's
  • Clear and concise communication is key to creating a successful selling platform, which I currently hold a 5 star rating (highest customer satisfaction level)

Midleton Townhouse
Midleton, County Cork

Assistant
06.2019 - 07.2019

Job overview

  • My duties included ensuring a neat and attractive space for guest's
  • My role ranged from kitchen aid to general housekeeping
  • Seller, Depop Work from home

Bluebells Café Castlemartyr

Waitress
03.2017 - 08.2017

Job overview

  • As a waitress I learned the importance of excellent customer service skill's as one of the most important factor's was to deliver a hassle-free customer experience.

Castle Pharmacy
Castlemartyr, County Cork

Retail Assistant
03.2017 - 08.2017

Job overview

  • My duties consisted of general retail assistance while also creatively contributing in the setup of visual displays
  • General Duties, An

Education

Technological University
Dublin

Bachelor of Arts from Fine Art
09/2019

Cholaiste na Mumhan
Ballingeary

from Irish Language
07/2014 - 07/2014

Crawford ArtCollege
Cork, County Cork

Portfolio Preparation Course
10/2018 - 12/2018

St. Mary's High School
Midleton, County Cork

Secondary School
09/2013 - 05/2019

Skills

  • Customer Service
  • Computer Skills
  • Communication
  • Problem Solving
  • Microsoft Office
  • Teamwork
  • Adaptability
  • Effective Time Management
  • Ability to Work Under Pressure
  • Creativity
  • Fast Learner
  • Critical Thinking Skills
  • Mail handling

Interests

In my spare time I enjoy being creative. I have taken up many crafts such as fashion design, crochet and photography. Over the past three years I have been successfully running a mini business on Depop where I sell products that are handmade by me.

I also enjoy travelling and learning about different cultures.

Languages

Irish
Intermediate
French
Beginner

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Sarah Lee