Sarah Kelly
Castletownbere
Summary
Experienced and reliable Pharmacy Technician with 8 years of experience working in a busy pharmacy environment. Highly organised and detail-oriented, with strong experience in administration, data entry, record keeping, customer service and handling confidential information. Confident using pharmacy management systems including MPS and Touchstore, with the ability to learn new computer systems quickly. Now looking to transfer my strong organisational and administrative skills into an administration role.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Haven Pharmacy Brosnans
08.2023
- Managed stock levels of pharmaceuticals and healthcare products, ordering supplies to prevent shortages.
- Provided professional advice on over-the-counter medications, healthcare products, and medical devices.
- Maintained a clean and organised dispensing area, adhering to hygiene and cleanliness standards.
- Checked medication labelling meticulously for safe, appropriate customer use.
- Stored temperature-controlled medication appropriately to maintain quality.
- Prepared correct quantities of medication to pharmacist instructions.
- Advised patients of contraindications based on medical history records.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Educated patients on medication administration, potential side effects, and interactions with other drugs.
Pharmacy Technician and Sales Assistant
Cross Allcare Pharmacy
08.2018 - 07.2023
- Dispensing and gathering prescriptions and managing monitored dosage systems called blister packs.
- Organising paper work e.g. Uniphar, PCO invoices, Drug Payment Scheme, High Tech, Long Term Illness, Dental, Hospital Emergency and EU prescription claim forms.
- Preparing and sending end of month claims.
- Blood pressure checks, measuring customers for compression stockings.
- Stock rotation in both dispensary and front of shop.
- Responsible for dealing with customer complaints, answering customer queries over the phone and face to face.
- Ordering stock for the store.
- Contacting and answering queries from doctor surgeries, dentists and hospitals.
- Trained new staff members.
- Inputting hours, holidays and sick days on TMS.
Pharmacy Sales Assistant
Phelans Pharmacy
04.2018 - 08.2018
- Cleaning and stocking shelves, updating promotions.
- Booking in orders and putting them away.
- Assisting shoppers to find the goods and products they are looking for.
- Giving advice and recommendations to customers regarding over the counter medications and mobility e.g. commodes and toilet aids, compression stockings.
Work Experience in Medical Records Department
Cork University Hospital
01.2017 - 02.2017
- Typing letters for staff, organising holiday certs.
- Retrieving files of housekeeping staff e.g. Garda vetting references, statutory declarations.
- Organising files that consisted of CUMH, CUH, Cardiac Renal Centre and the Acute Mental Health Unit.
Education
Level 5 Medical and Dental Administration Course -
College of Commerce
Cork, CO01.2017
Leaving Certificate -
Scoil Phobail Bheara
Cork01.2014
Skills
- Organizational skills
- Team collaboration
- Calm and confident demeanor
- Patient confidentiality
- Empathetic listening
- Attention to detail
- Office administration
- Problem Solving
- Record keeping
- Time management
Timeline
Pharmacy Technician
Haven Pharmacy Brosnans
08.2023
Pharmacy Technician and Sales Assistant
Cross Allcare Pharmacy
08.2018 - 07.2023
Pharmacy Sales Assistant
Phelans Pharmacy
04.2018 - 08.2018
Work Experience in Medical Records Department
Cork University Hospital
01.2017 - 02.2017
Leaving Certificate -
Scoil Phobail Bheara
Level 5 Medical and Dental Administration Course -
College of Commerce