Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sarah Keappock

Dublin

Summary

Highly organized Clerical Officer with relevant background in administrative support roles. Known for strong time management, communication skills and ability to handle multiple tasks simultaneously. Previous work brought about improved office efficiency through streamlined record keeping and timely completion of assignments. Demonstrated skills in data entry, document management, and customer service underscore professional capabilities.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Clerical Officer

Department of Health
Dublin, Ireland
01.2025 - Current
  • Monitoring email correspondence.
  • Maintaining an efficient filing system on eDocs.
  • Circulating any relevant articles from the press.
  • Managing the parliamentary questions (PQs) that are assigned to the unit.
  • Organising meetings, drafting agendas, taking minutes of meetings, arranging hospitality for external meetings.
  • Completing the monthly gynaecology waiting list spreadsheet and supporting senior officers. I liaised with NWHIP (National Women and Infants Health Programme) colleagues from NWIHP on a regular basis regarding arranging the monthly meetings.
  • As the Information Officer for the MAGPU unit, I helped with the transition of transferring files and folders from the O: Drive to eDocs in 2022.
  • Review and provide observations on various types of documents, including NWIHP's quarterly reports and Excel spreadsheets.
  • I have contributed to replies to Ministerial representations and PQ's relating to gynaceocology, maternity and University Hospital Limerick Group.
  • I act as the Units Data Protection Unit Co-Ordinator and Information Officer.

Clerical Officer

Department of Justice
05.2018 - 01.2022
  • I worked as a Clerical Officer in the Abhaile team in the Insolvency Service Of Ireland.
  • I was proficient in dealing with the end to end process of the Abhaile Payments, monitoring the Abhaile Inbox and responding to any queries that may arise by email or phone.
  • I attended the weekly Policy & regulation meeting by Zoom and also take notes for PIP meetings and Case Management Meetings regularly.

Operations Executive

KBC
08.2017 - 05.2018

Administrator

Allied Irish Bank
11.2015 - 07.2017

Administrator

Bank Of Ireland
02.2013 - 11.2015

Accounts and Payroll Administrator

Eden Recruitment
Dublin, Ireland
06.2012 - 02.2013

Business Support Administrator

Bank Of Scotland (Ireland)
Dublin, Ireland
08.2007 - 12.2010

Education

Bachelor of Science - Applied Science- Food Science And Food Technology

Dublin Institute of Technology, Kevin Street
Dublin
01-2005

Skills

  • Document management
  • Email correspondence
  • Spreadsheet management
  • Meeting organization
  • Regulatory compliance
  • Attention to detail
  • Team collaboration
  • Time management

Certification

  • Certificate in Health Services- IPA. 2025
  • HETAC Certificate in Payroll- IBAT College. 2012

Timeline

Clerical Officer

Department of Health
01.2025 - Current

Clerical Officer

Department of Justice
05.2018 - 01.2022

Operations Executive

KBC
08.2017 - 05.2018

Administrator

Allied Irish Bank
11.2015 - 07.2017

Administrator

Bank Of Ireland
02.2013 - 11.2015

Accounts and Payroll Administrator

Eden Recruitment
06.2012 - 02.2013

Business Support Administrator

Bank Of Scotland (Ireland)
08.2007 - 12.2010

Bachelor of Science - Applied Science- Food Science And Food Technology

Dublin Institute of Technology, Kevin Street

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Sarah Keappock