I am a hardworking, friendly, honest, reliable and dedicated student, looking for part time work, who will complete any task I am assigned efficiently and to the best of my abilities. Experienced in the day-to-day responsibilities of running a shop.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Sales assistant and Deli Clerk
Steven Watson, Watsons Londis Duagh
Duagh, Co Kerry
2022.05 - 2023.12
Working as part of a team, dealing with the public whilst serving customers and helping them with any queries they may have
Preparing, cooking, and ensuring that the deli food is at the correct temperatures and are cooked properly to be sold to customers. Because of this I comply with high standards of food and good personal hygiene.
Managed temperature-controlled storage environments through stock rotation.
Unpacked and stored deliveries within as soon as possible to avoid product spoilage.
Greeted customers, qualifying purchase needs and offering appropriate product advice to guarantee satisfaction.
Prevented cross-contamination by wearing PPE and thoroughly washing hands, equipment and surfaces.
Sliced meats using a meat slicer according to customer requests.
Presented deli stock creatively in display units and on counters.
Helped to open and close deli counter in line with store policies.
Controlled stock and minimised expiration losses.
Accepted and processed cash, cheque, card and mobile payments using POS systems.
Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
Shelved and merchandised new products in visually appealing, organised displays to engage customers.
Received and processed product returns.
Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
Updated product labelling and promotional pricing.
Trained new employees to deliver first-class customer care.
Shop assistant
Kieran McAuliffe, Kieran's XL Ltd
Knocknagoshel, Co Kerry
2020.11 - 2022.04
Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Resolved customer complaints and process issues with proactive problem-solving skills.
Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Dealing with queries from customers and wholesalers over the phone and in person
Covered extra shifts and maintained flexible schedule to achieve store goals.
Created attractive product displays to enhance customer engagement and boost sales.
Working the credit card machine for product sales, lotto, and payment of some utility bills.
During Covid the shop ran a delivery service, and I was responsible for taking the orders over the phone and boxing the orders for delivery to the customers.
Completed comprehensive store opening and closing procedures.
The shop had a small deli counter which I also served at.
Education
BA - Early Childhood Education and Care
Munster Technological University
Tralee, Co Kerry
2022.09 -
Leaving Certificate -
Coláiste Íde agus Iosef
Abbeyfeale, Limerick
2016.09 - 2022.06
St. Bridget's N.S
Duagh, Co Kerry
2008.09 - 2016.06
Skills
EPOS knowledge
Stock merchandising
Customer assistance
Outstanding customer service
Self-motivated
Accurate money handling
Results driven
Interests
.
, I completed a manual handling course in May 2022.
In Transition year of secondary school, we had “Buddies Day” when us TY students had a fun filled day of different activities to welcome the first-year students into the school and to put them at ease.
Interests and Hobbies
, I enjoy listening to music.
I love socialising with my friends.
I really enjoy cooking at any opportunity that I can get.