Summary
Overview
Work History
Education
Skills
References
Languages
Accomplishments
Affiliations
Timeline
Generic

Sara Fabriani

Skerries

Summary

High-achieving Senior Account Manager offering extensive experience in developing account plans, increasing revenue and deepening customer relationships. Excellent communication and problem solving abilities. Ready to bring 10 years' experience in a challenging new position. Proven history of increasing revenue by connecting with customers and effectively communicating sales recommendations. Detail-oriented and able to learn new concepts quickly.

Overview

10
10
years of professional experience

Work History

Senior Account Manager

Indeed.com
01.2019 - Current
  • Drive growth & retain revenue by selling pay per click advertising services
  • Prospect revenue opportunities and build a pipeline to reach/exceed quotas
  • Increase sales by driving new product adoption
  • Lead and coordinate the analysis or revenue performance
  • Run the sales cycle from lead generation to closure
  • Conduct live product demonstrations over the phone, via webinar or face to face.
  • Identified opportunities for cross-selling products and services to existing customers.
  • Developed and implemented strategic plans for assigned accounts to increase customer satisfaction.
  • Managed key account relationships, ensuring customer loyalty and retention.
  • Provided ongoing training and support to junior team members on sales techniques and processes.
  • Created customized reports for clients outlining performance metrics such as ROI and sales volume growth.

New Business Manager

Nespresso Professional
03.2018 - 12.2018
  • Create new business relationships with potential clients in order to grow brand awareness
  • Identifying, qualifying and securing business opportunities in the current market
  • Presenting and delivering information to potential clients at client meetings, industry exhibits and trade shows about Nespresso wide range of products and initiatives
  • Building trust and long-term relationships with clients while developing strategies to align with Nespresso forecasts and goals.
  • Collaborated with team members on developing innovative approaches to increase customer satisfaction levels.

Business Development Manager

Hyland Shipping Agencies
03.2016 - 03.2018
  • Build relationships with existing clients in an attempt to increase spending
  • Seek opportunities for business development within Ireland
  • Create, negotiate and close commercial agreements
  • Develop proposals addressing client needs and objectives while also presenting new services that would enhance existing relationships
  • Identify potential clients and business opportunities for new business growth.
  • Conducted research on industry trends, competitor activities, and customer needs.
  • Attended tradeshows and conferences to network with potential clients.

Account Manager

TNT Express Ireland
07.2015 - 03.2016
  • Deliver territorial growth, identify, develop and manage new business opportunities with a view of maximizing sales within an assigned territory
  • Manage a portfolio of accounts and build strong relationships with customers through regular meetings
  • Represent TNT at rate and service level negotiations within my territory and be responsible and accountable in terms of meeting deadlines
  • Develop a code of best practice for leading successful sales campaigns.

Indoor Sales Executive

TNT Express Ireland
07.2014 - 07.2015
  • Robustly identify and manage business opportunities with a view of maximizing sales within an assigned territory
  • Develop and manage business leads in order to increase brand awareness and potential revenue from sales
  • Aggressively meet and exceed assigned KPI targets
  • Maintain and expand the client database within my assigned territory
  • Ensure that clients receive the highest level of sales and operational customer service.

Education

Post Graduate Diploma in Supervisory Management - Business Management

IBAT College Dublin
06-2011

Higher Degree in Hospitality Services Management -

Dublin Institute of Technology
11-2009

Skills

  • Project management
  • Analytical
  • Decision-making
  • Problem-solving
  • Data analysis
  • Communication
  • Presentation
  • Results-oriented
  • Time management
  • Computer literacy
  • Business strategies
  • Excellent negotiation skills
  • Sales expertise
  • Business Development
  • Revenue Generation
  • Territory Management
  • Strategic Planning
  • Customer Relations
  • Digital Marketing

References

Available upon request

Languages

Italian
First Language
English
Proficient (C2)
C2
Spanish
Intermediate (B1)
B1

Accomplishments

  • 2022 & 2023 ACE Programme Winner
  • 2024 New product incentive winner

Affiliations

  • Keen traveller , dog lover

Timeline

Senior Account Manager

Indeed.com
01.2019 - Current

New Business Manager

Nespresso Professional
03.2018 - 12.2018

Business Development Manager

Hyland Shipping Agencies
03.2016 - 03.2018

Account Manager

TNT Express Ireland
07.2015 - 03.2016

Indoor Sales Executive

TNT Express Ireland
07.2014 - 07.2015

Post Graduate Diploma in Supervisory Management - Business Management

IBAT College Dublin

Higher Degree in Hospitality Services Management -

Dublin Institute of Technology

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Sara Fabriani