I am an enthusiastic, self-motivated, reliable, responsible and hardworking candidate. I am flexible and adaptable with a strong attention to detail. I am able to work well both in a team environment as well as using my own initiative. I have excellent interpersonal and customer services skills.
Duties/ responsibilities:
• Welcome customers and ensure that they are being properly looked after by sales representatives
• Escort customers to shelves or aisles where their choice of items are located
• Provide information regarding prices and demonstrate product features
• Lead customers through the purchasing process by providing them with information on location of checkout counters
• Scan purchases on the POS system and total amounts of all items
• Take and process cash and credit card transactions and return change and receipts
• Balance cash drawers at the end of each shift and ensure that any discrepancies are immediately seen to
• Ascertain that sufficient change is available at the beginning of each shift
• Create and maintain reports related to cash received against sold goods
• Process returns and exchanges by following set policies of the company
• Address problems and customers’ complaints in a proactive manner to ensure customer satisfaction and return business
References available upon request