Saoirse Mannion
Killiney
Summary
Results-driven Administrator and Reception professional skilled in customer service and communication. Provides effective support through engaging interactions and prompt issue resolution. Focused on enhancing participant experience and driving course enrolment. Brings diverse experience across administrative and customer service roles, demonstrating strong interpersonal skills and adaptability.
Overview
18
18
years of professional experience
Work History
• Administrator and Reception.
Women's collective Ireland
Dublin , Ireland
09.2025 - 05.2026
- Delivered exceptional customer service, ensuring smooth and efficient office operations.
- Developed and maintained effective communication channels between departments, enhancing organisational workflow.
- Engaged with participants, addressing enquiries and providing prompt responses.
- Assisted with participant registration for courses, facilitating their onboarding process.
- Encourage participants to enroll..
Sales Assistant
Lloyds Pharmacy
Dublin 18, Ireland
12.2021 - 12.2022
- Guided customers in product selection, providing tailored advice to fulfil their specific needs.
- Maintained neat, clean, and organised shelves through effective visual merchandising to attract customers.
- Helped customers locate products and offered comprehensive information to enhance their shopping experience.
- Collaborated with team members to achieve sales targets and contribute to store success.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
Hospital Administrator
St. Vincents Private Hospital
Dublin, Ireland
09.2021 - 12.2021
- Analysed patient feedback, implementing service delivery improvements that enhanced patient satisfaction.
- Administered facility records, ensuring accurate information management while adhering to strict data protection requirements.
- Oversaw facilities maintenance, ensuring spaces remained functional and compliant with professional standards.
Waitress Supervisor
Dunlaoghaire Golf Club
Dublin , Ireland
03.2008 - 08.2021
- Delivered exceptional service by providing timely and friendly service to every customer.
- Handled customer complaints diplomatically, resolving issues to maintain customer satisfaction.
- Developed strong rapport with regular customers, contributing to repeat business and a loyal clientele.
- Greeted new customers, providing immediate seating assistance to enhance their experience.
- Answered phones promptly and recorded reservations accurately, ensuring seamless guest management.
- Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
- Laid tables with clean cutlery, crockery and glassware throughout sittings.
- Cleared and cleaned customer tables quickly, aiding quick turnarounds between diners.
Education
Certificate of Higher Education - Community Development Introduction
DDLETBAES loughlinstown
Dublin College Loughlinstown01-2025
Women in Leadership
WCI DLR
Ballybrack01-2025
Certificate of Higher Education - Addiction and Mediation
COAIM
Dundrum01-2002
Certificate of Higher Education - Equality Stusies
Ucd
Belfield,01-2002
Skills
- Administrative procedures
- Office administration
- Participant registration
- Written and verbal communication
- Written communication
- Customer service
- Outstanding customer service
- Customer relationship building
- Highly organised
- Discretion and confidentiality
Timeline
• Administrator and Reception.
Women's collective Ireland
09.2025 - 05.2026
Sales Assistant
Lloyds Pharmacy
12.2021 - 12.2022
Hospital Administrator
St. Vincents Private Hospital
09.2021 - 12.2021
Waitress Supervisor
Dunlaoghaire Golf Club
03.2008 - 08.2021
Certificate of Higher Education - Community Development Introduction
DDLETBAES loughlinstown
Women in Leadership
WCI DLR
Certificate of Higher Education - Addiction and Mediation
COAIM
Certificate of Higher Education - Equality Stusies
Ucd