SAOIRSE CONLON

• Managed a portfolio of key accounts, consistently exceeding quarterly and annual sales targets by an average of 20%
• Developed and executed strategic sales plans to expand market share and boost revenue
• Cultivated and maintained strong client relationships, providing exceptional customer service and support
• Identified new business opportunities and successfully negotiated contracts to secure new accounts
• Collaborated with cross-functional teams to ensure client satisfaction and retention
• Sourced over $1.5 million in pipeline from start of 2024 to present
• Led interviews and ongoing coaching for new business development talent, sustaining strong relationships with current accounts
• Organized workshops and networking events to identify and address experience gaps + to build pipeline
• Implemented strategic account planning and prospecting, including tiered approaches such as big bets, white space, and color-coded plans based on spending.
• Mentored junior account managers, fostering their professional growth and skills development within the company.
• Regularly updated sales forecasts based upon current pipeline status/anticipated deal closures, allowing for accurate resource allocation/planning within the organization.

Key Achievements:

• 2024 : Top Team Sales Performer Q1; achieved 90% of Q1 target despite economic challenges. H2 2024: 252% of quota + on track to exceed annual target of 1.6 million
• 2023 : Achieved Q1-Q4 performance averaging 73%, with 251% in Q1.
• 2020-2022 : Consistently exceeded quarterly targets, with performance ranging from 60% to 143%.

• Coached and mentored newly hired business development teams, focusing on soft sales skills, prospecting, and cold calling techniques
• Conducted weekly meetings, call shadowing, and follow-up sessions to provide detailed feedback.
• Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
• Assisted mentees in developing self-confidence and positive self-image.
• Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
• Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
• Streamlined sales processes for improved efficiency and faster deal closures.

• Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
• Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
• Increased client base by identifying and pursuing new business opportunities through market research and networking.
• Enhanced brand recognition with strategic marketing campaigns.
• Leveraged social media platforms to increase brand awareness and generate leads.
• Lead generation to build pipeline and identify opportunities

Key Achievements:

• Exceeded Quarterly KPIS: Pipeline build, opportunities qualified, meetings and call metrics
• Promotion from BDR programme into AE in 2020

• Led B2B sales for event spaces across 46 venues, building relationships to maximize profitability
• Conducted research and prospected companies, scheduling face-to-face meetings with decision-makers
• Generated annual revenue exceeding €200k by managing a client log of 131 clients
• Led the corporate Christmas campaign in 2018, increasing revenue by 20%
• Developed and executed successful marketing campaigns, including group-wide initiatives like Seachtain Na Gaeilge.

• Delivered high-quality service to guests, effectively handling complaints and resolving conflicts
• Excelled in upselling products and fostering cooperative relationships with guests and team members
• Maintained top service quality during busy periods by multitasking across different roles, including serving tables, managing the bar, and working as a barista
• Identified and met the educational needs of colleagues, providing training and instruction
• Stayed updated on new products and services, applying knowledge to enhance job performance.

Key Achievements:

• Conceived and developed efficient and intuitive sales and marketing strategies.
• Conducted market research and analysis to evaluate trends, brand awareness, and competition ventures.
• Maintained existing accounts and established ways of creating further business growth.
• Developed and continually improved the company's marketing plan, including the design and implementation of annual online and offline marketing plans with initiatives and activities to support the brand, drive revenue objectives, and track ROI.
• Developed and maintained the company's website and social media outlets (LinkedIn, Twitter), and correlated data from each outlet.
• Attended trade shows, showcases, and major market events locally and nationally to promote new business and increase sales and marketing opportunities.
• Organized overseas seminars and developed sales strategies based on accumulated data.
• Performed telesales, cold calling, lead generation, and database management.
• Target-based; monthly performance goals