Santosh Rajagopalan

Project : ISO20022 Implementation and SEPA Instant Implementation

• Responsible for delivering SO20022 migration project(Target2 and CBPR+) and SEPA Instant implementation projects for a Top Irish Bank.
• Overseeing delivery on a day to day basis and trying to solve problems associated with delivery.
• Co-ordination with the vendors to get software delivery on time and with the best quality
• Creating technical specification documents for interfaces with allied applications
• Defect triage, management and delivery
• Payments SME

Project : T24 implementation (MUFG)

Responsibilities:

• Worked as TPH (T24's payment engine) Functional consultant and was part of the services department
• Involved in the implementation of a cross border payment engine for MUFG.
• Answering client queries on TPH (Temenos Payments Hub) Module and serving as a payments SME
• Involved in gathering requirements, identifying gaps and proposing solutions to the MUFG implementation team.
• Key responsibilities include the creation of BRDs, FSDs and mockup screen for the new functionalities.
• Managed different stakeholders involved in the implementation and is the POC for the payments implementation
• Worked with SWIFT and SEPA payments
• Conducted workshops to provide trainings for the client's implementation team

Project : Cash Management ASIA Region

Responsibilities:

• Worked as a business analyst for a cash management/Payment Engine application (TCS B@NCS).
• Daily tasks include conducting knowledge transfers session on the product to users, ad-hoc report extractions and identifying gaps in current product features.
• Worked on solving issues in payment processing, reports, data extracts from DB for audits and identifying additional features for future implementation.
• Creating BRDs for new enhancements.
• Assisting users in conducting UAT.
• Answering OPER and middle office team's queries on the product.
• Defect tracking.
• Worked on continuous improvement plans for the project and have helped team in reducing manual effort

Project : Cross Border Payments – XCT - Payment Engine Implementation

Responsibilities:

• Worked with stakeholders at client location to gather software requirements/business rules and ensure alignment with development teams
  
• Designed IT solutions , created functional/technical specification for reporting and data extraction requirements
• Involved in creation of use-case documents for Java based agreements application
• Designing the Logical data model for data warehouse with best practices in data warehousing design
• Worked with tools like OBIEE, ETL, KAFKA e.t.c.
• Creating mock-up reports/presentations for business sign-off using MS Visio
  
• Documenting the functional and non-functional requirements in detail and Defining the entire functional scope of the solution
• Providing support for UAT and Go-live activities

Project : FirstData Cards system implementation

Description:

First Data Corporation is a global payment technology Solutions Company headquartered in Atlanta, Georgia, United States. First Data has a global footprint of 6 million merchants, the largest in the payments industry. The company handles 45% of all US credit and debit transactions.

Responsibilities:

• Performed functional testing on new Change requests across multiple releases using TANDEM.
  
• Worked with message formats such as EPC ,GEN2 and ISO.
  
• Performed regression testing on various transaction types of credit & debit cards and across different payment gateways (VISA, MASTER , DISCOVER and AMEX).
  

Project : American Express – E Wallets Implemtation

Description:

American Express Company , also known as AmEx, is an American multinational financial services corporation headquartered in Manhattan, New York.The company is best known for its credit card, charge card, and traveler's cheque businesses.

Responsibilities:

• Performed End to End Regression testing on an online payment Solution (Serve/Bluebird), Specialized in Cards & Payments domain. (Credit cards & Debit Cards)
  
• Involved in test cases creation and execution for Online and mobile applications (Android/iOS)
  
• Worked on Agile and waterfall models as a part of large and small scrum teams. Ensured on-time delivery, co-ordinate team members from various organizations & was involved in reporting.
  
• Primarily worked on functional and regression testing with focus on new features across multiple client applications. Have also been involved in automated test cases (Selenium) execution in Visual studio/Jenkins and have also done basic bug fixes on the Automation script .