Sanja Apelić
Blackrock,Ireland
Summary
Proficient in Languages, Excel, Word, Outlook, and PowerPoint presentations, demonstrating strong office software proficiency. Managing administrative tasks efficiently. Committed to leveraging skills in a dynamic environment to support organisational goals.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Cancer patient
N/A
Blackrock, Dublin
09/2024 - 01/2026
- I have had Triple Negative Breast Cancer since September 2024.
- I was in stage 2 at the time, and had chemotherapy, surgery and radiotherapy during 2025.
- In September 2025 I went from stage 2 to stage 4, but I am stable now, the cancer is under control with medication.
Country and Language Editor
Adecco
Blackrock, Dublin, Ireland
2024.03 - 2024.12
- Ensured accuracy and relevance of geographic and linguistic source data.
- Reviewed geographic data, providing feedback and correcting navigation information.
- Collaborated with international team to enhance large datasets.
- Labelled training data for machine learning applications in address parsing.
- Served as local expert, advising teams on geographic features, road laws, and languages.
Stay-at-home Mother
N/A
Blackrock, Dublin
2022.12 - 2024.03
- After moving from Serbia to Ireland in 2022 and quitting the previous employment, working for the same company for 8 years, I spent time minding our 3 year old son at the time and teaching him English, until getting a space in kindergarten and looking for job opportunities in the meantime.
Business Operations Support
NCR Corporation
Belgrade, Serbia
2017.03 - 2022.10
- Streamlined procurement processes by adding suppliers and tracking invoices efficiently.
- Managed customs clearance for import and export operations.
- Processed T&E requests, including transactions and business travel orders.
- Assisted accounts payable team in forecasting and budgeting activities.
- Coordinated between different departments for smooth business operations.
- Handled administrative tasks efficiently to support day-to-day operations.
Help Desk Representative
NCR Corporation
Belgrade, Serbia
2014.10 - 2017.03
- Facilitated support for customers, engineers, and partners to maximise service efficiency.
- Managed over 30 customer calls per day that included troubleshooting of Amadeus Travel platform.
- Managed incidents and problems to ensure swift resolution and minimise impact.
- Updated knowledge database to maintain accurate and accessible information.
- Trained team members to enhance overall skill development and performance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Increased customer satisfaction by resolving issues.
Language Teacher (Part Time)
Arandjelovac
Arandjelovac, Serbia
2014.02 - 2014.10
- Tailored personalized Spanish and English tutoring for primary school students, by increasing their knowledge and understanding of language.
- Created a respectful classroom environment where each student felt valued and heard.
Teacher – Intern for Spanish Language
Primary School
Arandjelovac, Serbia
2013.09 - 2014.02
- Spanish language courses for primary school students.
- In collaboration with the school teacher at the time, getting familiar with annual curriculum and work plan.
- Spent 6 months, 2 times per week enhancing my experience and knowledge in working with children aged 11 to 14.
Translator – Intern
Serbios Unidos en Latinoamerica
Remote work, Remotely
2013.01 - 2013.09
- Performed translations from Serbian to Spanish and vice versa daily, maintaining linguistic integrity, between 5 to 50 pages per week.
- Ensured quality of translations through thorough review and revision processes.
- Facilitated effective communication by providing clear translations between languages.
Education
Bachelor of Philology - Spanish Language and Literature
Faculty of Philology, University of Belgrade
Belgrade, Serbia 2007.10 - 2012.10
High school - Field of sociolinguistics
Milos Savkovic
Arandjelovac, Serbia 2003.09 - 2007.06
Skills
- Excel, Word, and Outlook
- PowerPoint presentations
- Office software proficiency
Certification
2015 Gustav Kaeser Training International Communication Excellence
LANGUAGES
Serbian
Native
English
Fluent
Spanish
Fluent
Portuguese
Elementary
French
Beginner
Personal skills
- Motivated and reliable professional with a strong sense of responsibility and a consistently positive approach.
- Collaborative team player with a growth mindset, known for clear communication and strong active‑listening skills.
Affiliations
- Walking and exploring new places; reading; watching detective series; baking healthier versions of traditional foods; currently studying nutrition course to deepen my understanding of healthy diet.
Timeline
Cancer patient
N/A
09/2024 - 01/2026
Country and Language Editor
Adecco
2024.03 - 2024.12
Stay-at-home Mother
N/A
2022.12 - 2024.03
Business Operations Support
NCR Corporation
2017.03 - 2022.10
Help Desk Representative
NCR Corporation
2014.10 - 2017.03
Language Teacher (Part Time)
Arandjelovac
2014.02 - 2014.10
Teacher – Intern for Spanish Language
Primary School
2013.09 - 2014.02
Translator – Intern
Serbios Unidos en Latinoamerica
2013.01 - 2013.09
Bachelor of Philology - Spanish Language and Literature
Faculty of Philology, University of Belgrade
2007.10 - 2012.10
High school - Field of sociolinguistics
Milos Savkovic
2003.09 - 2007.06