Sandra McMahon

Receptionist/Administrator

McArdleskeath

Inniskeen, Monaghan, Ireland

08.2018 - Current

Answered incoming phone calls, routing to appropriate parties throughout office.
Monitored the daily security entry of staff and visitors, along with all incoming and outgoing HGV transport.
Displayed professional standards at reception desk to impress visitors.
Assisted with administrative tasks such as data entry into company databases.
Organized files and spreadsheets to simplify staff access or retrieval.
Managed the distribution of incoming mail and packages.
Supported office security by following safety procedures and controlling access via reception desk and all entry points to site.
Processed invoices using the accounting software program, Sage 50 Accounting Solutions.
Performed data entry and other administrative tasks to support departments.
Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Facilitated smooth communication between staff and senior management through diligent message delivery.
Worked with cross-functional teams to achieve goals.
Updated and maintained databases with current information.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Conducted testing of software and systems to ensure quality and reliability.
Scheduled appointments and maintained calendars for staff members.
Created spreadsheets to track customer information such as contact details and preferences.
Scheduled maintenance visits for office equipment such as computers or printers.
Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
Implemented departmental policies and standards in conjunction with management to streamline internal processes.
Assisted with coordination of events including booking venues, catering services.
Welcomed visitors and customers by greeting and answering or directing inquiries.
Adhered to company policies regarding confidentiality of sensitive information.
Resolved customer complaints or answered customers' questions.