Sandeep Kaur
Cork,CO
Summary
Driven Customer Support Specialist with a proven track record at Heena Beauty and Hair Specialist, excelling in customer service excellence and product support. Leveraged good communication skills to enhance customer satisfaction and loyalty, significantly contributing to revenue growth. Expert in managing high-volume customer interactions, demonstrating exceptional multitasking and technical assistance capabilities.
Overview
5
5
years of professional experience
Work History
Customer Support Specialist
Heena Beauty and Hair Specialist
07.2021 - 11.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Multitasked to handle diverse customer needs , prioritizing tasks to keep up with challenging deadlines.
- Offered assistance in implementing and developing training programs.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Explain offers , services and products to the customers.
Sales Representative
Metro Wholesale Cash and Carry
02.2019 - 05.2021
- Recommended complementary purchases to customers, increasing revenue.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
High School Diploma -
Shri Guru Hargobind Public Senior Secondary School
Amritsar03.2017
Skills
- Customer service excellence
- Product and Service support
- Customer Response
- Ability to handle large number of customers in busy time
- Good communication skills
Timeline
Customer Support Specialist
Heena Beauty and Hair Specialist
07.2021 - 11.2023
Sales Representative
Metro Wholesale Cash and Carry
02.2019 - 05.2021
High School Diploma -
Shri Guru Hargobind Public Senior Secondary School
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