Sanah Kayoumi
Toronto
Summary
Proven professional with a strong work ethic and exceptional customer service skills, honed across roles from Demetres to Gap. Excelled in cash handling and guest engagement, significantly enhancing customer satisfaction. Expert in leveraging task prioritization to achieve seamless operations, demonstrating a commitment to excellence and a knack for exceeding employer expectations.
Overview
3
3
years of professional experience
Work History
Server
Demetres
09.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Ride Operator
Midway
08.2023 - 09.2023
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
Poll Worker
NDP Election Campaign
04.2023 - 05.2023
- Checked addresses, IDs and registration cards.
- Upheld election integrity by verifying voter eligibility according to established guidelines.
- Coordinated distribution of essential supplies such as ballots, voting machines, and informational materials to polling stations.
Retail Sales Associate
Gap
02.2022 - 11.2022
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
Bachelor of Arts - Education And History
York University
Toronto On05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Task prioritization
- Point of sale operation
- Shift management
- Upselling techniques
Languages
English, Persian, Pashto
Native language
Timeline
Server
Demetres
09.2024 - Current
Ride Operator
Midway
08.2023 - 09.2023
Poll Worker
NDP Election Campaign
04.2023 - 05.2023
Retail Sales Associate
Gap
02.2022 - 11.2022
Bachelor of Arts - Education And History
York University
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