Samukelisiwe Ednah Shabangu
Dublin
Summary
Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs. Driven professional successful at merchandising products and attracting loyal customers through personalized service. Understands customer needs and customizes sales approaches. Friendly and upbeat individual familiar with customer service practices and sales principles. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Assistant
Pick n Pay Supermarket
Manzini , Swaziland
07.2014 - 05.2024
- Informed customers about current promotions and discounts.
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Performed regular price checks to ensure competitive pricing.
- Answered incoming telephone calls to provide store, products and services information.
Store Assistant
Shoprite Supermarket Manzini
Mayiwane , Swaziland
01.2013 - 06.2014
- Resolved customer complaints in a professional manner while adhering to company policies.
- Provided guidance on product use, operation, maintenance, and troubleshooting techniques.
- Inspected returned merchandise for damage before processing refunds or exchanges.
- Performed daily opening and closing duties such as counting registers, setting alarms.
Sales Associate
Spar Supermarket
Manzini , Swaziland
01.2011 - 12.2013
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
Education
Some College (No Degree) - Certification in Networking
UTL,India
India10-2018
Bachelor of Science - Bsc in Computer Science
Islamic University in Uganda
Mbale, Uganda 02-2010
Skills
- Complex Problem-Solving
- Customer Needs Assessment
- Goal-Oriented
- Cash Handling
- Customer Assistance
- Store Organization
Certification
- Im a specialist in networks:A+,N+.MCSE and CCNA
Timeline
Sales Assistant
Pick n Pay Supermarket
07.2014 - 05.2024
Store Assistant
Shoprite Supermarket Manzini
01.2013 - 06.2014
Sales Associate
Spar Supermarket
01.2011 - 12.2013
Some College (No Degree) - Certification in Networking
UTL,India
Bachelor of Science - Bsc in Computer Science
Islamic University in Uganda
- Im a specialist in networks:A+,N+.MCSE and CCNA
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