Samuel Man
Cabra,Ireland
Summary
Irish-born professional, fluent in English, Mandarin, and Cantonese, with a Bachelor’s in Clerical Education and TESOL. Skilled in cross-cultural communication with international experience, and committed to delivering results and supporting growth in any company.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Online School Teacher
Help Anchor Academy
Orlando , USA
05.2025 - Current
- Developed comprehensive lesson plans to enhance students' understanding of English language.
- Collaborated with teachers on curriculum development for consistency across year groups.
- Encouraged critical thinking and participation through interactive assignments.
Senior Financial Wellbeing Support Agent
Cornmarket Group Financial Services
Christchurch Square, Dublin 8, Ireland
09.2023 - 05.2025
- Utilised CRM tools for effective client information management and data reporting.
- Managed over 50 customer calls per day, providing information about financial products and resolving issues.
- Utilised industry knowledge of company products to assist clients in making informed decisions about property investments.
Senior Barista
Beanhive Coffee
Dawson Street , Dublin 2
02.2021 - 09.2023
- Communicated effectively with kitchen staff ensuring seamless service delivery.
- Performed cash handling duties accurately to maintain financial integrity.
- Demonstrated advanced latte art skills, increasing visual appeal of drinks served.
Education
Bachelor’s in Clerical Education and TESOL - TESOL (Teaching English to Speakers of Other Languages)
United States Institute of Language and Clerical Studies
Ocala, Florida 09.2020 - 04.2025
Skills
- CRM management and data analysis
- Customer engagement & quality assurance
- Learner engagement and use of teaching aids
- Numeracy and literacy promotion
- Microsoft Word and Excel proficiency
- Cross-cultural communication (English, Mandarin, Cantonese)
Languages
English
Proficient (C2)
Mandarin
Advanced (C1)
Cantonese
Advanced (C1)
Professional References
Help Anchor Academy Human Resources Manager: Sharon Newman
Phone Contact: +1 (816) 289 3106
Cornmarket Manager Of Financial Wellbeing Division: Darren Molloy
Phone Contact: +353 87 661 4269
Timeline
Online School Teacher
Help Anchor Academy
05.2025 - Current
Senior Financial Wellbeing Support Agent
Cornmarket Group Financial Services
09.2023 - 05.2025
Senior Barista
Beanhive Coffee
02.2021 - 09.2023
Bachelor’s in Clerical Education and TESOL - TESOL (Teaching English to Speakers of Other Languages)
United States Institute of Language and Clerical Studies
09.2020 - 04.2025
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