Samuel Man
Dublin 7,Leinster
Summary
Completion in Professional Diploma in Bookkeeping and Payroll at UCD, Years of experience in customer service, Strong IT skills. Speak over 3 languages, Received Training in Microsoft Excel and Word. Knowledgeable Bookkeeping professional trained in bookkeeping practices and Thesaurus Payroll. Keeps physical and digital records current and compliant with standards. Excels at multitasking and managing time with minimal oversight. (link is beside “Certifications Link” showing the proof of my qualification) Demonstrating my proof of skill and success in managing internal Bookkeeping processes.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Barista
Beanhive Coffee Shop
Dublin, Leinster
10.2022 - Current
- Signed documents and helped out with the accounts of the business at the end of the day, distribution of tips and recording the financial information to the manager。
- Helped resolve client problems quickly with superior customer service.
- Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art, also training new staff in terms of communicating and keeping the customers satisfied。
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout. Customer service and communication with other customers。
- Reconciled cash and credit card transactions to maintain accurate records。
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences。
- Resolved customer complaints and answered queries about store products。
Chef De Partie
Baxterstorey
Dublin, Leinster
08.2021 - 09.2022
- Received training in calculating cost of food and entering through Excel to help the Head Chef and Sous Chef.
- Oversaw maintenance of kitchen to comply with food safety procedures.
- Met company portion and serving size standards, maintaining kitchen cost-efficiency.
- Responded to email and telephone requests to provide students with specific information.
- Helped the Head Chef in analysis of monthly balance sheet accounts for corporate reporting.
Commi chef
The Bar with No Name (Telfer LTD)
Fade St, Dublin
04.2021 - 07.2021
- Prevented allergen cross-contamination through meticulous food preparation, cooking and plating.
- Oversaw kitchen operations for in-house dining and outside catering events, maintaining reliable, quality food service.
Barista
Fred and Nancy's and Luna (Telfer LTD)
Killiney, Dublin
12.2020 - 03.2021
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Educated customers on promotions, offers and special events to enhance product sales.
- Reduced customer wait times through optimised checkout processes.
Education
Diploma of Higher Education - Professional Bookkeeping and Payroll
University College Dublin (UCD)
Dublin, Leinster 01.2023 - 07.2023
Diploma of Higher Education - Higher Level Professional Culinary Arts
Technological University Dublin
Dublin 02.2020 - 06.2022
Skills
- Double entry concepts
- POS systems
- Just In Time stock control
- Teamwork and collaboration
- Employee training
- Ledgers and closing balances
- Ledgers balances to trial balance
- Financial statements - explanation and interpretation
- Cash flow statements
- Financial reporting framework
- Financial reporting systems
- The finance function of an organisation
- Strategic financial management
- Payroll terminology and legislation
- PAYE: tax credits and SRCOP
- Reporting and PAYE modernisation
- Tax, USC, and PRSI details
- Payslips
- Entering employee timesheets
- Backup and security
- Gross to net report
- Merchandising expertise
- Conflict resolution
Languages
English
Native
Chinese (Cantonese)
Fluent
Chinese (Mandarin)
Fluent
Spanish
Elementary
Romanian
Elementary
References
Beanhive Head Barista: Zhang Fan
Phone Number: +35389442385
Technological University Dublin Lecturer: James Fox
Phone Number: +35312206023
Baxterstorey Kitchen manager: Eddie
Kitchen Manager phone Number: +353861934503
Certification
https://api.accredible.com/v1/auth/invite?code=fbf5760e226fb59de94e&credential_id=21e8f18d-676b-478e-8f0a-d364f85453a3&url=https%3A%2F%2Fwww.credential.net%2F21e8f18d-676b-478e-8f0a-d364f85453a3&ident=ce9d25dc-4cf3-4b62-aa31-01b152ba300e
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
Either write something worth reading or do something worth writing.
Benjamin Franklin
Timeline
Diploma of Higher Education - Professional Bookkeeping and Payroll
University College Dublin (UCD)
01.2023 - 07.2023
Barista
Beanhive Coffee Shop
10.2022 - Current
Chef De Partie
Baxterstorey
08.2021 - 09.2022
Commi chef
The Bar with No Name (Telfer LTD)
04.2021 - 07.2021
Barista
Fred and Nancy's and Luna (Telfer LTD)
12.2020 - 03.2021
Diploma of Higher Education - Higher Level Professional Culinary Arts
Technological University Dublin
02.2020 - 06.2022
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