Samuel Eliasen
Ringsend,Dublin 4
Summary
Friendly and approachable, with exceptional communication and customer service skills, complemented by a proven ability to handle transactions and manage tasks in stressful situations. Motivated and detail-orientated individual known for creating positive working environments. Eager to contribute to the success and growth of any customer service/administrative role.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work history
Sales Assistant
Eason
Dublin 1, Dublin
02.2024 - Current
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities and upselling.
- Improved customer satisfaction through prompt response to email and phone queries and resolved complaints and process issues with proactive people and problem-solving skills.
- Initiated purchase orders with internal and external suppliers for stock and office supplies, ensuring cost-effective procurement.
Sales Assistant
WHSmith
Dublin 1, Dublin
07.2021 - 01.2024
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Maintained clear channels of communication, improving teamwork and collaboration.
- Operated cash registers with accuracy and processed cash and card transactions.
Education
Bachelor of Arts - Commercial Modern Music
BIMM Institute Dublin
Dublin 8 10.2020 - 05.2024
Leaving Certificate -
Marian College
Dublin 4 09.2014 - 04.2020
Skills
- Retail marketing
- Customer service
- Confident communicator
- Exceptional organisation
- Attention to detail
- Project management
References
References available upon request.
Timeline
Sales Assistant
Eason
02.2024 - Current
Sales Assistant
WHSmith
07.2021 - 01.2024
Bachelor of Arts - Commercial Modern Music
BIMM Institute Dublin
10.2020 - 05.2024
Leaving Certificate -
Marian College
09.2014 - 04.2020
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