Samuel Del Pozo Martin
Dublin
Summary
Hospitality professional with track record of managing high-volume restaurants to enhance customer satisfaction and streamline operations. Known for fostering team collaboration and achieving consistent results. Reliable and adaptable with strong leadership and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Senior Restaurant Manager
Thats Amore Restaurant
10.2023 - 01.2025
- Enhanced employee morale through regular performance evaluations, constructive feedback, and recognition of accomplishments.
- Streamlined communication between kitchen and front-of-house staff for improved efficiency during peak hours.
- Introduced new technologies for managing reservations, improving accuracy and reducing wait times for guests.
- Managed daily operations, ensuring smooth workflow and top-quality customer service.
Lifeguard
Jose Manuel Piscinas
06.2019 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
Cinema Worker
Cinesa
02.2023 - 06.2023
- Managed inventory efficiently, ensuring adequate stock levels of food, beverages, and supplies at all times.
- Assisted in the creation of employee work schedules that ensured adequate staffing levels during peak and non-peak hours.
- Assisted with special events marketing to increase visibility and maximize ticket sales.
Education
Bachillerato Ciencias - Ciencias
IES Diego Velazquez
Torrelodones, Madrid, España06-2022
Skills
- Labor management
- Operational efficiency
- Scheduling coordination
- Sales growth
- Customer engagement
- Teamwork
- Professionalism
Languages
Spanish
Native language
English
Advanced
C1
Italian
Advanced
C1
French
Upper intermediate
B2
Timeline
Senior Restaurant Manager
Thats Amore Restaurant
10.2023 - 01.2025
Cinema Worker
Cinesa
02.2023 - 06.2023
Lifeguard
Jose Manuel Piscinas
06.2019 - 09.2023
Bachillerato Ciencias - Ciencias
IES Diego Velazquez
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