Samir Shrestha
Leicester,United Kingdom
Summary
Results-driven and detail-oriented operations professional with progressive experience in Amazon fulfillment, advancing from FC Associate to ICQA Problem Solver through strong performance and ISS training. Skilled in Inventory Control and Quality Assurance (ICQA), with a proven ability to identify discrepancies, conduct root cause analysis, and implement corrective actions to improve accuracy and reduce defects. Known for maintaining high productivity and quality standards while supporting team performance and driving process improvements, with demonstrated leadership, ownership, and readiness for increased responsibility in operations.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
FC associate
AMAZON EMA1
Derby, Derbyshire
2023.06 - Current
- Effectively managed process path roll-up hours to align with operational requirements, ensuring smooth
transition between shifts. - Handled Receive (Decant,Each and Pallet Decant ), Picking, Packing, and Stowing operations in fast-paced environment.
- Achieved consistent productivity rates above target ( eg : 110 - 120%) in picking, packing, and stowing.
- Conducted various extensive training for various indirect process roll including Cart Runner, Water Spider.
- Ensured that all jam-busting activities were performed in compliance with Amazon's safety standards.
- Maintained safe working environment by quickly addressing potential hazards and reporting any safety concerns to appropriate channels. Followed safety standards for carrying, moving and storing freight.
- Encouraged critical thinking and problem-solving skills through group activities.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Skillfully presented and demonstrated essential Health and Safety procedures, including Hazmat protocols and 'Ready Steady Go' guidelines, through engaging training sessions and presentations.
- Guided and assisted trainees beyond their initial training, offering detailed analysis and problem-solving support.
- Demonstrated reliability and strong work ethic leading to progression into ICQA,
ISS/ICQA Problem Solver
Amazon EMA1
Derby , Derbyshire
2024.01 - Current
- Investigate and resolve inventory discrepancies using ICQA Problem Solve tools and systems,
- Perform root cause analysis to identify issues affecting inventory accuracy,
- Support Cycle Counts, Simple Bin Count , Simple Record Count and quality audits, maintaining 99% + inventory accuracy standards
- Apply knowledge gained from ISS (Inventory Support System) training to improve processes,rations and leadership teams to resolve stock issues,
- Apply knowledge gained from ISS (Inventory Support System) training to improve processes,
- Escalate recurring issues and contribute to long-term solutions
Education
Diploma of Higher Education - Computer Science
Makawanpur Multiple Campus
Nepal 2014.04 - 2016.03
Bachelor in Information Technology - BSc (Hons) Computer Science with Artificial Intelligence
Softwarica College
Nepal 2018.03 - 2019.04
Skills
- Inventory Control & Cycle Counting
- ICQA Problem Solving and Root Cause Analysis
- Data Accuracy, Attention to Detail & Operational Reporting
- Warehouse Management Systems & Scanners
- Warehouse Management Systems (WMS)
- Performance Metrics & KPIs
- Process Improvement & Defect Reduction
- Team Collaboration
- Health & Safety Compliance
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
Training and Development
- Instructor ( Receive - Decant )
- ISS (Inbound service support) Problem Solving Training (Receive Lines )
- ICQA Problem Solving (Bin Check, Sweeper and Force Pick)
Languages
English
Advanced
Nepali
Native
Hindi
Fluent
Timeline
ISS/ICQA Problem Solver
Amazon EMA1
2024.01 - Current
FC associate
AMAZON EMA1
2023.06 - Current
Bachelor in Information Technology - BSc (Hons) Computer Science with Artificial Intelligence
Softwarica College
2018.03 - 2019.04
Diploma of Higher Education - Computer Science
Makawanpur Multiple Campus
2014.04 - 2016.03