Samer Kallab
Dammam
Summary
Experienced electrical engineer with over 10 years of expertise in the electrical engineering field, specializing in testing, quality systems, and sales. Previous roles have honed skills in these areas and provided a competitive edge in a dynamic environment. Excels at cultivating new business relationships and fostering loyalty with clients, vendors, and external partners, while achieving company revenue goals and individual targets in technically advanced and mature markets. Consistently sets the bar for excellence by optimizing profits for companies selling engineered products, parts, services, and materials.
Overview
10
10
years of professional experience
Work History
Sr. Electrical Sales Engineer & Business Development
Almoallam Group - E&I Division
12.2024 - Current
- Business Development Strategy
- Develop sales and marketing strategies for key vertical market segments
- Establish new accounts and services within current markets and identify potential clients capitalizing on emerging trends to maximize profit
- Identifies the competitive landscape and trends, market pricing, engineering services roadmap ideas, new markets, and overall future strategy for the organization
- Accurately forecasts opportunities that create a reliable bookings and revenue business plan
- Identifies industry decision makers and develops and maintains personal relationships with key industries and thought leaders
- Maintains effective communication over phone, email, and social media to identify, develop, and close business opportunities
- Identifies lessons learned from closed deals and failed opportunities
- Coordinates internal/external customer communication to ensure customer satisfaction and profitability
- Handles client complaints and identifies new pathways to develop a mutually satisfactory outcome
- Tracks and updates business opportunities with a live and accurate picture of the sales pipeline and backlog of orders in Salesforce
- Creates key business reports, as requested by the executive management team, related to new business leads, pipeline progression, bookings, open orders, deliverables, revenue, and accounts payable
- Submits proposals to clients in a timely, expeditious manner ensuring the proposal is profitable and meets/exceeds the client's expectations
- Conducts a kickoff meeting with the client for all new orders to ensure the scope of work is clear, timing is agreed upon, risks are mitigated, and expectations are managed appropriately
- Effectively leads to the internal handoff meeting with the project leads to ensure the scope, delivery, and special instructions are clearly established and understood by all members of the team to set up a successful project
- Leads all sales and supports marketing efforts for targeted industry trade shows, conferences, and actual projects
- Perform other duties assigned by the executive management team
Senior Sales Engineer, Electrical Engineering Systems (EES)
Abdullah H. Al-Shuwayer Group of Companies
12.2022 - 12.2024
- Develop and maintain relationships with key customers and partners
- Analyze customer requirements and develop technical solutions to meet their needs
- Design and deliver technical presentations to customers and partners
- Create and maintain technical documentation and sales collateral
- Develop and maintain product knowledge and competitive analysis
- Develop and maintain sales strategies and plans
- Assist in the development of sales proposals and presentations
- Develop and maintain a thorough understanding of the company's products and services
- Negotiating all contracts with prospective customers and clients
- Assist in product placement and promotional activities to increase sales
- Perform business reviews and recommend improvements
- Manage sales activities and maintain sales records and reports
- Ability to respond to all customers and clients techno-commercial concerns
- Ensure customer satisfaction and solve complaints with the team
- Collaborate with sales teams to produce technical, architectural, and engineering deliverables that lead to uncovering opportunities and booking profitable sales
- Generating leads in electrical panels business
- Managed complex technical projects from initiation to completion, ensuring timely delivery and client satisfaction.
Sales Engineer, Business Development Electrical Unit (BDEU)
Zamil Trade and Services CO, LTD
02.2021 - 11.2022
- Providing sales support during virtual and onsite client meetings
- Working with existing customers to help them get the most out of the products they have bought
- Liaising with both current and potential clients to develop existing and new business opportunities
- Identifying the current and future customers requirements
- Identifying client's requirements
- Demonstrating products, services, and solutions to potential clients
- Conveying customer technical requirements to the internal engineering team
- Maintaining existing, long-term relationships with customers
- Demonstrating how a product meets a client's needs
- Reviewing customer drawings, plans and other documents to prepare detailed technical proposals for them
- Preparing reports for head office and senior managers
- Negotiating tender, contract terms and conditions
- Maintaining professional working contact with key suppliers and third parties
- Extending the products portfolio
Sales Services & Sales Support
Arabian Point Eight Power Company (APEP)
03.2020 - 01.2021
- Entrusted with the responsibility of dealing with key customers - EPC contractors and Consultants and offered critical support in different areas: Manufacturing and Trading, Testing & Pre-Commissioning/ Commissioning & Start-Up/ Operation & Maintenance
- Handled the entire spectrum of sales cycle right from generating RFQ to processing and receiving final payment
- Reported directly to the GM and collaborated with him to establish a compelling factory sales target depending on factory capacity and collection of payments
- Recorded success in consistently achieving sales targets by winning major deals with key accounts
- Instrumental in seeking quick approvals for a new range of products with Saudi Aramco and SEC
- Developing and implementing sales strategy and plans to achieve high levels of sales, profits, and a wide consumer base in alignment with organizational goals and targets
- Generating new business and developing relationships for retention and high renewal rates within the existing products portfolio comprising Switchgear/PSA System/Motor Control Center/ATS/Switch rack & LV Power Panel
- Managing the entire spectrum of sales life cycle involving research and analysis of the commercial market; establishing future growth objectives through assessment of customer & service requirements in operations and maintenance
- Generating various commercial/technical reports and updated the senior management on the sales activities/results, while advising on maximizing and sustaining lasting relationships not only with business stakeholders but also with government offices/ministries
- Self-motivated, with a strong sense of personal responsibility
QA/QC In-Charge (QA/QC Manager Duties)
Arabian Point Eight Power Company (APEP)
03.2016 - 03.2020
- Prepare and established format of agenda in conducting and reviewing the Third-Party Audit (TUV & Saudi Aramco), Internal Audit, Manufacturing Audit, Corrective Actions, Preventive Actions, Records of Non-conformities, Customer Feedback and complaints, Warranty items, and Management review meeting
- Updating and maintaining quality inspection procedure and manuals as require by the TUV to maintain ISO 9001:2015 Certificate of Arabian Point Eight Power company Limited
- Improve and monitor all quality control processes & quality system with the company
- Review the material-technical data sheet
- Material receiving inspection
- Physical, electrical, and mechanical inspection of equipment condition
- Prepare the Inspection Test Plan (ITP) as per the project specifications (Saudi Aramco, Saudi Electricity Company)
- Arrange and implement inspection activities with the customers and clients (In Process, FAT, Re-Inspection, IFAT, SAT, and ISAT)
- Ensure the compliance of the products with the standards and specifications (ANSI, UL, NEMA, and IEC)
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Service Engineer
Arabian Point Eight Power Company (APEP)
11.2015 - 02.2016
- Pre-commissioning and commissioning for six line-ups of MV Motor Control Center at Uthmaniyah Gas Plant (As per Saudi Aramco approved test forms)
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
QC- Testing Engineer
Arabian Point Eight Power Company (APEP)
10.2014 - 10.2015
- Performing Tests for LV & MV Switchgear, Motor Control Center, and other systems as follows:
- Close loop Test (Point-to-Point Test)
- Functional Test
- Torque Test
- Auxiliary Relay Test
- Phasing Test
- Main Circuit Test
- Trip Test
- Circuit Breakers Test (VCB & ACB)
- CT Test
- PT Test
- AC Over Potential Test
- Bus Insulation Resistance Test
- Contact Resistance Test
- Protective Relays Test
- ATS Functional Test
- MTS Functional Test
- MCCB and MCB Test
- Overload Relay Test
- CPT Test
- MV Contactor Test
Education
Bachelor of Science - Electrical Engineering
Philadelphia University
Jordan02-2014
Skills
- Strong communication
- Negotiation
- Interpersonal skills
- Excellent organizational skills
- MS outlook proficiency
- Presentation skills
- Teamwork and collaboration
- Attention to detail
- Strong analytical skills
- Reliability
- Adaptability and flexibility
- Problem-solving abilities
- Self-driven
- Motivated personality
- Identify areas for continual improvement
- Team building
- Sales strategy development
- Eager to learn
- Accurate
- Positive attitude
- Confidence
- Good numerical skills
- Excellent global collaboration
- Relationship-building skills
- Project management
- Customer services
- Professional Responsibility
- SAP Ariba System
- Time Management
- Business Development Strategy
- Reaching Goals
- Achieve Customer Satisfaction
- Management Support
- Team Leadership and Development
- Vision and Focus
- Test Electrical Equipment
- Strategic Communications
- Strategic Marketing and Planning
- Contract Negotiation
- Close Deal
- Sales Management
- Pipeline management
- Sales team support
Languages
Arabic
English
Personal Information
- Date of Birth: 02/10/91
- Nationality: Palestinian
- Marital Status: Single
Training And Certificates
- Electrical drive certificate of Jordan Engineers Association (JEA).
- Certificate of appreciation in recognition of dedication, hard work, and outstanding contribution to the QA/QC Department of the Arabian Point Eight Power Co. LTD.
- ISO 9001: 2015 Awareness Training Programme.
- ISO 9001: 2015 Internal Quality Auditor Training Programme.
- Membership of Saudi Engineers Association.
- 5S Concept Certificate (5SC).
- Six Sigma White Belt certificate.
- Six Sigma Yellow Belt Certificate (SSYBC).
- Lean Six Sigma Green Belt Course.
- Training Course on Theory, Operation and Application of Megger Protection and Transformer Test Equipment from Megger Bahrain Office.
- Certificate of Attendance Siemens Motion Control Session.
- Certificate of Attendance Siemens Process Instrumentation Session.
- Certificate of Attendance Siemens VFD Session.
- Certificate of Attendance Siemens Automation System Session.
Timeline
Sr. Electrical Sales Engineer & Business Development
Almoallam Group - E&I Division
12.2024 - Current
Senior Sales Engineer, Electrical Engineering Systems (EES)
Abdullah H. Al-Shuwayer Group of Companies
12.2022 - 12.2024
Sales Engineer, Business Development Electrical Unit (BDEU)
Zamil Trade and Services CO, LTD
02.2021 - 11.2022
Sales Services & Sales Support
Arabian Point Eight Power Company (APEP)
03.2020 - 01.2021
QA/QC In-Charge (QA/QC Manager Duties)
Arabian Point Eight Power Company (APEP)
03.2016 - 03.2020
Service Engineer
Arabian Point Eight Power Company (APEP)
11.2015 - 02.2016
QC- Testing Engineer
Arabian Point Eight Power Company (APEP)
10.2014 - 10.2015
Bachelor of Science - Electrical Engineering
Philadelphia University
Similar Profiles
Abdullah ArmoushAbdullah Armoush
Sales engineer at ALMOALLAM GROUPSales engineer at ALMOALLAM GROUP
Lance WinterLance Winter
Travelling SEA at -Travelling SEA at -
Paula Andra MateiPaula Andra Matei
Maternity leave at -Maternity leave at -