Sameh zaki
Clonmel,Ireland
Summary
Dedicated professional specializing in customer satisfaction and compliance. Proven time management and equipment maintenance skills, coupled with strong verbal communication and teamwork abilities. Recognized for a hardworking attitude and effective leadership as a team leader, ready to leverage these competencies for future career growth.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
Work history
Physiotherapy assistant
Physio.co.uk
Manchester , United kingdom
2026.01 - 2026.06
Physiotherapy assistant
Elagi Clinics
Cairo , Egypt
2025.07 - 2025.10
- Provided high-quality care to patients by assisting Physiotherapists in executing treatment plans.
- Aided in delivering hydrotherapy sessions which enhanced patient recovery process.
- Maintained a clean, safe environment to ensure patient safety and comfort.
- Ensured accurate recording of patient progress notes, facilitating updated information for follow-up appointments.
ICU Physiotherapy Assistant
ESSA
Lisbon, Portugal
2025.02 - 2025.06
- Supported patients with physical difficulties, resulting in improved mobility and independence.
- Aided in delivering hydrotherapy sessions which enhanced patient recovery process.
- Ensured accurate recording of patient progress notes, facilitating updated information for follow-up appointments.
- Assisted Physiotherapists for the successful implementation of personalised treatment plans.
Customer Service Agent
Infosys
Clonmel, County Tipperary
2024.08 - 2024.10
- Increased repeat business through exceptional customer service skills.
- Communicated effectively with stakeholders to ensure transparency and trust.
- Conducted outbound calls, improved brand awareness among potential customers.
- Developed rapport with customers through empathetic listening skills.
Education
Bachelor of Science - Physiotherapy
Saxion University of Applied Sciences
Enschede. Netherlands 2022.09 - 2026.06
Irish Leaving Certificate -
Coláiste Dún Iascaigh
Cahir, County Tipperary 2020.08 - 2022.06
Irish Junior Certificate -
Coláiste Dún Iascaigh
Cahir, County Tipperary 2017.08 - 2020.06
Skills
- Time management efficiency
- Compliance awareness
- Customer focus
- Patient care support
- Strong communication
- Verbal communication
- Hardworking attitude
- Teamwork
- Team leader
Languages
English
Native
Arabic
Native
Spanish
Upper intermediate
Timeline
Physiotherapy assistant
Physio.co.uk
2026.01 - 2026.06
Physiotherapy assistant
Elagi Clinics
2025.07 - 2025.10
ICU Physiotherapy Assistant
ESSA
2025.02 - 2025.06
Customer Service Agent
Infosys
2024.08 - 2024.10
Bachelor of Science - Physiotherapy
Saxion University of Applied Sciences
2022.09 - 2026.06
Irish Leaving Certificate -
Coláiste Dún Iascaigh
2020.08 - 2022.06
Irish Junior Certificate -
Coláiste Dún Iascaigh
2017.08 - 2020.06