Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Arnold

Las Vegas

Summary

Diligent Regional Manager with a strong background in corporate training and program development. Proven track record of successfully implementing training modules that significantly enhance employee performance and engagement. Adept in curriculum design and possess effective communication skills to convey complex information to diverse audiences. Committed to driving organizational success through the development and execution of comprehensive training initiatives.

Overview

12
12
years of professional experience

Work History

Corporate Training Specialist

Advanced Management Group
07.2024 - Current
  • Championed a culture of continuous improvement within the department, regularly updating course materials based on feedback from participants and evolving industry trends.
  • Delivered one-on-one, small group and large group training via face-to-face, phone and web.
  • Partnered with HR to integrate talent development into performance management processes, promoting career growth opportunities for employees.
  • Streamlined onboarding process for new hires, reducing time to productivity through effective training strategies.
  • Planned Company picnic and other company events.
  • Promoted training and professional development-related resources and offerings in response to needs.

Administrative Manager

Protective Force International
06.2023 - 07.2024
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Verified customer information for orderly, up-to-date online systems.
  • Fostered strong relationships with our clients/partners to negotiate favorable proposals and contracts.
  • Enhanced client relations by providing statistical data and solutions in a timely manner.
  • Assisted in the development of strategic plans to achieve company objectives while maintaining a focus on excellent customer service delivery.

Revenue Management Analyst

Fairfield Residential Company
07.2022 - 05.2023
  • Collaborated with cross-functional teams to develop promotional strategies that drove incremental revenue gains.
  • Tracked prices, yields and other trends to correctly interpret impacts on investment programs.
  • Conducted Revenue Engagement Meetings and Renewal calls to review property pricing to ensure LRO system was accurately providing recommendations that fit with the property's goals.
  • Conducted Competitor Rent analysis and ensured properties were entering in accurate information.

Compliance Manager

Protective Force International
04.2022 - 07.2022
  • Managed compliance efforts, reporting and audits.
  • Ensured all Security Officers were in compliance with the PILB and Armed Officers were in active firearm status.
  • Ensured compliance in all vendor portal with required accurate documents.
  • Typed up new estimates and agreements for new as well as existing clients.
  • Assisted in client relations and all projects delegated by the CEO.

Senior Maintenance Manager

Goldenwest Management
07.2021 - 03.2022
  • Reconstructed training manuals and retrained all maintenance coordinators, onsite maintenance techs and maintenance assistants to ensure maintenance department was meeting expectations.
  • Supported and executed all company maintenance goals. Ensured maintenance department ran efficiently, smoothly, and cost effectively.
  • Strengthened relationships with vendors and clean up past due invoices. Ensured invoices were being paid in a timely manner while effectively communication with vendors and partners.

Regional Property Manager

Bridge Property Management
03.2020 - 05.2021
  • Managed portfolio of 5 properties consisting of 1,100 units with operations of established multi-family communities.
  • Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
  • Mentored and trained staff to define and exceed business objectives.
  • Reviewed and approved all invoices, reviewed budgets, financial statements and wrote quarterly reports along with presented findings to owners during the quarterly meetings.

Regional Manager

RK Properties
11.2012 - 03.2020
  • Established and maintained operational standards for 7 properties as well as single family rentals homes between Nevada and Arizona. Max properties managed at once was 10 properties that included 2,217 units and consisted of 51 employees.
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Recruited, interviewed, onboarded and trained all new employees. Conducted hiring and termination of employees as well as addressed human resource concerns.

Education

Some College (No Degree) - Psychology Teacher Education

University of Nevada - Las Vegas
Nevada

High School Diploma -

Palo Verde High School
Nevada
06.2004

Skills

  • Employee Onboarding
  • Employee Training
  • Team Development
  • Data Analysis
  • Vendor Management
  • Financial Reporting
  • Client Relationship Management
  • Performance Optimization
  • Compliance Auditing
  • GraceHill & Edge2Learn

Timeline

Corporate Training Specialist

Advanced Management Group
07.2024 - Current

Administrative Manager

Protective Force International
06.2023 - 07.2024

Revenue Management Analyst

Fairfield Residential Company
07.2022 - 05.2023

Compliance Manager

Protective Force International
04.2022 - 07.2022

Senior Maintenance Manager

Goldenwest Management
07.2021 - 03.2022

Regional Property Manager

Bridge Property Management
03.2020 - 05.2021

Regional Manager

RK Properties
11.2012 - 03.2020

Some College (No Degree) - Psychology Teacher Education

University of Nevada - Las Vegas

High School Diploma -

Palo Verde High School
Samantha Arnold