Sako Camara

Cash Management:

• Performing bank reconciliation of various cash flows.
• Forecasting payments and reporting daily international cash position.
• Managing Intercompany Accounts: Investigating mismatches and reconciling balances and ZBA transactions.
• Liquidity Management: Ensuring there is enough cash in non-pooled accounts and sweeping excess cash to pooled bank accounts.
• Settlement: Ensuring timely processing of various settlements such as FX, interests, dividends, taxes, salaries, vendors, M&A payments etc...
• Bank restructuring: Opening and closing of bank accounts as well as moving activities from non-core banks to core banks.
• Supporting on trade working capital target.
• Post M&A treasury integration.

Risk Management:

• FX hedging using appropriate instruments.
• Liquidity risk management of all bank accounts
• Minimising operational risk by ensuring that only authorized personnel have access to banking platforms and treasury tools.
• Reporting:
• Month end reporting on loans, intercompany balances, cash pooling posted interest/expense and active bank guarantees.

Banking Relations:

• Develop relations especially with core banks and ensure efficient suite of banking services and solutions is paramount to delivering value to the business.

People/Stakeholders:

• Liaise and develop relationship with internal stakeholders like AP, AR & SSC Teams, Accountants, Systems Analysts CFOs, Front office etc... to ensure a successful collaboration and delivery of services from treasury.

Documentation:

• Managing documentation of various activities such as bank accounts opening and closing, bank guarantees, board of resolution, certificate of incorporations, KYC, dividends authorization etc...

Treasury Policy and Compliance:

• Ensuring that treasury procedures and activities are in line with treasury policy and that compliance is adhered in all operational activities.

Systems and Technology:

• Participate in project that will increase the ability to leverage systems and technology to make treasury procedures efficient.

• · Managing a large portfolio of customer receivables and working to maximize cash by making contacts with customers via calls and emails.
• · Working with Account Managers and Credit Managers on overdue debt and delinquent accounts.
• · Developing and maintaining rapport with new and existing customers.
• · Evaluating risk of customers’ accounts.
• · Requesting promise of payment along with Swift copy and remittance advice.
• · Appling payments as per allocation details and perform reconciliation of accounts.
• · Making sure that unallocated payments and those out of SLA are thoroughly investigated.
• · Liaising with various internal and external stakeholders and arranging call meeting in helping solve problems.
• · Handling Disputes and placing delinquent accounts on hold.
• · Handling refund request, payment plan, write-offs, write-back and requesting withholding tax certificates.
• · Adhering to GDPR and SOX compliance in all aspect of collection activities.

Client Services – Microsoft:

• · Ensuring the client service is delivered effectively with high standards and be proactive and reactive on all issues.
• · Acting as a subject matter expert and a primary point of contact to the client on all issues regarding their OEM line of business.
• · Participating in weekly / monthly client service conference calls.

Orders and Cash Collection (B2B):

• · Managing the release of daily orders on hold for all OEM accounts.
• · Building AR forecast using Power BI and SAP tool.
• · Sending Statement of accounts and requesting a promise to pay to customers.
• · Allocating payments as per customer remittance.
• · Escalating delinquencies and disputes.
• · following up with Operations team regarding RMA (Return Merchandise Authorization).

Customer Services:

• · Responding to calls and answering all emails queries within SLA.
• · Documenting all customers interaction.
• · Investigating and dealing with complaints and following up on its resolution.

Advising, Supervising, Training and Reporting :

• · Receiving escalations and investigating issues to make appropriate recommendations.
• · Supervising OEM collectors in making sure that collections process is followed.
• · Providing training and updates to collectors on existing and new processes.
• · Participating in projects and making valuable recommendations.
• · Generating month-end reports and discussing top missed payments in team meeting.
• Providing monthly status report to auditing team

• · Managing a small portfolio of customer receivables and working to maximize cash by making contacts with customers via calls and emails.
• · Reconciling AR account(s) to the general ledger
• · Managing and resolving invoice discrepancies to ensure timely and accurate receivables.
• · Managing internal and external accounts receivable inquiries.
• · Creating mail merge and sending out dunning letters to customers.
• · Building and maintaining customer relationship.
• · Directly interacting with a wide variety of public sector accounts and building strong relationships and understanding the procure-to-pay cycles of our customers.
• · Understanding the billing processes to provide guidance to customers especially regarding over-usage billing and identifying defects and driving resolutions.
• · Negotiating payment plans with companies experiencing cash flow problems.