Saiteja Allam
Application Support Engineer
Lucan,Ireland
Summary
Adaptable Application Support Engineer with robust experience in troubleshooting, maintaining, and enhancing software applications. Strong background in providing technical support, streamlining processes, and improving system performance. Skilled in collaborating with cross-functional teams, ensuring seamless operations, and delivering high-quality user support. Eager to leverage expertise to drive operational efficiency and elevate user satisfaction.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Application support engineer
CoreEL Technologies
Bangalore, India
10.2018 - 08.2021
- Designed, built, and maintained Docker-based containerized environments for microservices and legacy applications.
- Created and managed custom Dockerfiles for various tech stacks (e.g., Node.js, Python, Java) to ensure consistency across environments.
- Implemented container orchestration using Docker Compose and integrated solutions with Kubernetes for scaling and deployment.
- Automated build and deployment pipelines with Docker containers as part of CI/CD processes (Jenkins/GitLab CI/GitHub Actions).
- Maintained container registry practices, leveraging Docker Hub and private registries (Harbor, ECR).
- Diagnosed and resolved container networking, storage, and performance issues in development and production environments.
- Enforced security best practices in image creation, vulnerability scanning (using tools like Trivy or Clair), and container runtime policies.
- Provided training and documentation for development teams on Docker usage and container lifecycle management.
Education
Master of Science - Masters in Data Analytics
Dublin Business School
Dublin 01.2022 - 06.2024
Bachelor of Science - Bachelors in Computer Science and Engineering
Velammal Institute of Techology
Chennai,IndiaSkills
- Docker (Dockerfiles, Volumes, Networks, Docker Compose)
- Kubernetes (kubectl, Helm, ConfigMaps, Secrets, Deployments)
- Container Registry: Docker Hub, Amazon ECR,
- CI/CD Tools: GitLab CI/CD, Jenkins, GitHub Actions
- Infrastructure as Code (IaC): Terraform, Ansible
- Scripting: Bash, Python
- Monitoring & Logging: Prometheus, Grafana,
- Version Control: Git, GitLab
- Artifact Management: JFrog Artifactory
- Security: Image scanning, container hardening
- Cloud Platforms: AWS (ECS, EKS, S3, IAM)
- Linux Systems Administration: Ubuntu, CentOS, basic networking
- Agile, DevOps culture, Shift-left testing, Continuous Integration/Delivery
Certification
AWS Associate Solutions Architect
Timeline
Master of Science - Masters in Data Analytics
Dublin Business School
01.2022 - 06.2024
Application support engineer
CoreEL Technologies
10.2018 - 08.2021
Bachelor of Science - Bachelors in Computer Science and Engineering
Velammal Institute of Techology
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