Saóirse Ní Chnáimhín
Entertainment Manager
Ballaghmore
Summary
I am an outgoing, detailed -oriented, energetic, dedicated and hardworking individual with outstanding administrative and organisational skills. I have the proven ability to develop and implement new systems and procedures in any situation that I am faced with. I offer a combination of unique skills and competencies which I have developed through my career to date. With an extensive guest service background and many experience dealing with a variety of guest, I feel confident problem solving any sitation. In previous roles, I have contributed to organizational improvements, collaborative team efforts and attainment of key business targets.
Overview
9
9
years of professional experience
Work History
Entertainment Manger
Disney Cruise Lines
12.2021 - Current
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Facilitated/hosted onboard events and entertainment offerings, themed programs, special events and game shows.
- Trained new employees in with all the correct policies to achieve employee efficiency.
- Worked effectively in fast-paced environments and assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Office Administrator / Music Educator Lead
Music Generation
08.2020 - 11.2021
- Coordinating communications, financial processing, registration, recordkeeping and other administrative functions
- Partnered with senior leadership in help to provided recognition, coaching, discipline, and development to all direct reports with performance reviews.
- Devising and executing challenging and advanced curricula to foster excellence among student teachers
- Facilitating orders, and other appropriate measures to maintain readiness of the daily operations
- Teaming with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration. Completed bi-weekly payroll for 25 employees
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities
Wedding Concierge Leader
Castle Durrow
10.2019 - 08.2020
- Worked closely with guests VIP and celebrity, with high degree of respect for privacy.
- Investigated and resolved customer complaints to foster satisfaction. Improved quality processes for increased efficiency and effectiveness.
- Provided observations, took measurements and performed tests at various stages according to quality control plan. Upheld hotel policies and procedures by providing high level of customer service.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Activity Manager
TECS Summer Camps
05.2015 - 08.2017
- Prepared daily schedules, and motivated strong performance in key areas.
- Provided professional and social guidance to subordinates by exemplary personal behavior.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
Honors Degree - Irish Traditional Music and Dance
University of Limerick
Limerick 09.2014 - 2018.05
Referees
Ms Ruth Gordon, Ms Roise Nevin
Arts Producer / Project Manager Primary School Teacher
Co Galway Co. Laois
087 7238887 0863899028
Ruthybgordon@gmail.com roisemaire@gmail.com
Arts Producer / Project Manager Primary School Teacher
Co Galway Co. Laois
087 7238887 0863899028
Ruthybgordon@gmail.com roisemaire@gmail.com
Timeline
Entertainment Manger
Disney Cruise Lines
12.2021 - Current
Office Administrator / Music Educator Lead
Music Generation
08.2020 - 11.2021
Wedding Concierge Leader
Castle Durrow
10.2019 - 08.2020
Activity Manager
TECS Summer Camps
05.2015 - 08.2017
Honors Degree - Irish Traditional Music and Dance
University of Limerick
09.2014 - 2018.05
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