SAI ROHIT LELLA
Galway
Summary
Results-oriented IT professional with 3+ years of experience in designing and implementing technology solutions. Expertise in requirements analysis, back-end development, data modeling, and database management. Demonstrated success in developing data science solutions and scalable machine learning models. Proficient in cloud technologies, ML Ops, and edge computing, ready to drive innovation in a multinational setting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Support Handler
RSA Ireland
06.2024 - Current
- Designed and deployed machine learning models (classification and regression) for predictive analytics, resulting in a 15% improvement in business KPIs
- Assisted in building scalable, cloud-native data platforms and pipelines using ETL/ELT tools, supporting real-time analytics use cases
- Participated in cross-functional collaboration to define project requirements and deliver AI solutions
- Demonstrated critical awareness of agile methodology and modern software engineering practices in managing a software delivery project using a hybrid project methodology combining waterfall and agile
Programmer Analyst
Cognizant
12.2018 - 07.2021
- Delivered prompt and effective technical support, troubleshooting, and resolving issues using Root cause analysis to minimize downtime and improve client satisfaction
- Exposed to handling project life cycle management spanning from the project charter, documentation of stakeholder requirements, solution design, and gap and root cause analysis in digital and software projects
- Connected Power BI with SQL to consolidate data by establishing connections and applying ETL to transform the data into meaningful output in reports
- Conducted project review and created detailed reports sharing impact, progress, and status with Leadership, as well as participating in sprint planning, daily scrum, sprint reviews, and retrospectives
- Built data ingestion pipelines for real-time data processing using Kafka and Spark Streaming
- Optimized ETL processes to reduce processing time by 40%
- Supported deployment of analytics dashboards and cloud storage solutions in AWS
- Gained exposure to ML Ops lifecycle and model versioning in cloud environments
- Contributed to deployment strategies for machine learning models in containerized environments, learning orchestration practices essential for ML engineering roles
- Wrote clear Scope documents, Business Requirement Documents (BRDs), Functional documents, UAT Cases, test scenarios, and test scripts, and took care of the risk processes to ensure 99% issue resolution
Education
MSc - Information System Management
University of Galway
09.2022
Bachelor of Engineering - Computer Science Engineering
Acropolis Institute of Technology & Research
08.2018
Skills
- Languages: SQL, Python
- Databases: MySQL, MongoDB
- Tools & Platforms: Docker, Kubernetes, Git, Service Now, JIRA
- Reporting Tools: Power BI, Tableau
- Methodological Skills: Agile and waterfall methodologies, Project Management
- Communication Skills: Customer Engagement
- Core Skills: Waterfall & Agile, Incident Management, Requirement Gathering, Documentation, Root Cause Analysis, UML, and Flowcharts
Certification
- Tableau Desktop for Data Analytics & Data Visualization
- Kubernetes and Cloud Native Associate (KCNA) – Ongoing
Accomplishments
- Won the Entrepreneurship Week of 2016 and 2018, Awareness Cell for innovative business idea pitch.
- Elected as Head of the Entrepreneurship Cell at Acropolis Institute of Technology and Research.
- Worked as Vertical Advisory Head at the Entrepreneurship cell at Acropolis Institute of Tech and Research.
Timeline
Customer Support Handler
RSA Ireland
06.2024 - Current
Programmer Analyst
Cognizant
12.2018 - 07.2021
Bachelor of Engineering - Computer Science Engineering
Acropolis Institute of Technology & Research
MSc - Information System Management
University of Galway
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