Sabrina O Donoghue
Carlow,CW
Summary
B.A Honours Degree in Applied Social Care Experience in Microsoft Word, Spreadsheet and Database Good team player can also work equally well on own initiative Competent and eager to gain further skills and experiences Hardworking, honest, and reliable Punctuality Ability to adopt to work demands as they arise Co – Operative and courteous Enthusiastic eager to meet new challenges Flexible and responsive.
Organised individual with drive to excel in clerical duties and administrative support. Proficient in managing office tasks and communication, coupled with strong problem-solving skills. Ready to streamline processes and enhance office productivity.
Overview
19
19
years of professional experience
9
9
years of post-secondary education
Work History
Clerical officer
HSE
Kilmainham, Ireland
01.2021 - 04.2023
- Conducting phone interviews in a professional manner
- Collecting and recording accurate information using Customer Relationship Management (CRM) software
- Calling newly diagnosed patients to trace individuals they had contact with and determining exposure
- Interviewing traced contacts, assessing symptoms, and referring them for testing
- Providing contacts with regulated information on isolation and quarantine procedures
- Maintaining ongoing virtual communication to monitor symptoms
- Complying with all Health Department regulations, including those aimed at protecting personal information
Assistant Caseworker
Irish Wheelchair Association
Carlow
01.2018 - 03.2018
- Administrative Duties
- Design and implementation of programme activities
- Advocating on behalf of Service Users
- Problem solving
- Dealing with day to day inquiries
Caseworker Assistant
St Vincent De Paul Monastery Hostel
Carlow
09.2016 - 01.2017
- Creating and updating Care plans
- Advocating on behalf of Service Users
- Problem solving
- Assisting with daily life skills
- Dealing with day to day inquiries
Administrator Assistant
Dennis Greenall Scaffolding Safety and Training
Carlow
09.2014 - 10.2014
- Creating and updating Spreadsheets and Databases
- Filing
- Scanning and Photocopying
- Binding brochures for safety courses
- Dealing with day to day inquiries
Warehouse Operative / Warehouse Supervisor
Movianto
Rathcoole, Ireland
10.2004 - 08.2013
- Ensuring that all tasks carried out by Warehouse Operatives were done in line with Standard Operation Procedures
- Day to day problem solving
- Liaised with transport drivers companies and in house drivers
- Daily report performance meetings
- Order input and overseeing of the Watch Tool System
- Perform order assembly for pharmacies and hospitals
- Working as part of a team to ensure orders are picked in a timely manner and customer delivery deadlines are met
- Review and checking of orders to ensure the correct product date and batch number is on the correct pallet for each customer
- Timely completion of goods inwards receiving the goods and booking them on the system for to be put-away
Education
B.A Honours Degree - Applied Social Studies
Carlow Institute of Technology
01.2015 - 01.2019
Computer Application and Office Skills Course - undefined
Enterprise House
Power Pallet Truck and Scissors Lift Truck Licences - Manual Handling
Fully trained in the use of Vocollect - undefined
Leaving Certificate - undefined
Scoil Mhuire Community School Clane
01.1984 - 01.1989
Skills
- Proactive attitude
- Telephone reception
- Organisational understanding
- Commitment to customer service
- Data Entry
- Data entry efficiency
Personal Information
Date of birth: 08/04/71
Custom
- Reading
- Walking
- Travel
- Music
Timeline
Clerical officer
HSE
01.2021 - 04.2023
Assistant Caseworker
Irish Wheelchair Association
01.2018 - 03.2018
Caseworker Assistant
St Vincent De Paul Monastery Hostel
09.2016 - 01.2017
B.A Honours Degree - Applied Social Studies
Carlow Institute of Technology
01.2015 - 01.2019
Administrator Assistant
Dennis Greenall Scaffolding Safety and Training
09.2014 - 10.2014
Warehouse Operative / Warehouse Supervisor
Movianto
10.2004 - 08.2013
Leaving Certificate - undefined
Scoil Mhuire Community School Clane
01.1984 - 01.1989
Computer Application and Office Skills Course - undefined
Enterprise House
Power Pallet Truck and Scissors Lift Truck Licences - Manual Handling
Fully trained in the use of Vocollect - undefined
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