Saboor Junaid
Longford
Summary
Dedicated leader with a focus on workforce management and inventory control. Successfully implemented promotional strategies that increased product visibility and customer engagement, driving sales and enhancing team productivity.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Mobile Repair Technician
Connecting you mullingar
mullingar
11.2017 - Current
- Diagnosed mobile device issues through systematic troubleshooting techniques.
- Repaired various mobile devices using specialized tools and equipment.
- Delivered clear communication of repair processes to enhance customer understanding and satisfaction.
- Managed inventory of spare parts and components to streamline repair operations.
- Restored functionality of mobile devices by repairing damaged ports, jacks, and connectors.
- Replaced broken parts such as LCD screens, motherboards and batteries in mobile devices.
- Troubleshot hardware components such as RAM, ROM, SIM cards.
Manager
Penneys
Athlone
10.2015 - 10.2017
- Managed team schedules and delegated tasks to enhance overall team efficiency.
- Trained new staff on store policies and customer service standards to ensure consistent service delivery.
- Assisted in inventory management through stock replenishment and organization.
- Resolved customer inquiries and complaints using effective communication skills.
- Implemented promotional displays to improve product visibility and customer engagement.
- Conducted regular team meetings to align team goals and share performance updates.
- Collaborated with upper management on strategic initiatives for store enhancement.
- Monitored staff performance, addressing issues to maintain service quality.
Retail Associate
Penneys
longford
10.2011 - 10.2015
- Provided personalized customer service by assisting with product selection and addressing inquiries, enhancing overall shopping experience.
- Greeted customers warmly to foster a welcoming shopping environment.
- Suggested products to customers based on their inquiries and preferences, driving sales and customer loyalty.
- Operated point-of-sale system for efficient transaction processing and returns.
- Conducted price checks to ensure accurate pricing, contributing to customer satisfaction and trust.
- Maintained store organization by stocking shelves and cleaning display areas.
- Restocked shelves, racks, and bins with the latest merchandise, updating signage accordingly.
- Organized backroom storage for quick access to merchandise when needed.
Education
Web Design And Gaming Course
Templemichael College
Longford05-2013
Secondary Education
St Mels College
Longford06-2012
Primary School
St Michaels Bns
Longford05-2007
Skills
- Customer service
- Inventory management
- Data analysis
- Sales management
- Team management
- Staff management
- Workforce management
- Employee training
- Recruiting and interviewing
- Staff development
- Performance monitoring
- Strategic planning
- Time management
- Visual merchandising
Languages
English
Proficient (C2)
C2
Urdu
Native
Native
Punjabi
Proficient (C2)
C2
Certification
- mobile technician
Timeline
Mobile Repair Technician
Connecting you mullingar
11.2017 - Current
Manager
Penneys
10.2015 - 10.2017
Retail Associate
Penneys
10.2011 - 10.2015
Web Design And Gaming Course
Templemichael College
Secondary Education
St Mels College
Primary School
St Michaels Bns