Rolled, cut and shaped dough to form brioche, baguettes and focaccia bread.
Followed code dating procedures and adhered to legal regulations governing product labelling and packaging.
Examined raw materials to verify ingredient standards and specifications.
Customer Assistant
Nos telecommunications service
Porto, Portugal
03.2024 - 06.2025
Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.
Prioritised tasks in order of urgency to create positive shopping experience for customers.
Kitchen Helper
Porto Palace hotel
Porto, Portugal
02.2024 - 12.2024
Assisted with unloading of ingredient and supply deliveries into storage cupboards.
Mopped and swept kitchen areas and storage rooms as required by managers.
Operated various equipment such as microwaves, ovens and hobs to cook food according to recipes.
Washed and peeled produce and prepared ingredients and equipment to support kitchen workflow.
Breakfast Server
Boeira Garden hotel
Porto, portugal
01.2023 - 12.2023
Upsold, cross-sold and recommended additional items to customers to grow restaurant sales.
Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
Checked on guests to ensure satisfaction with each food course and beverages.
Pitched in to assist host station by showing guests to tables.
Team Manager
Interim
Porto, Portugal
02.2021 - 03.2022
Drove company growth with proactive mindset and results-oriented plans for business operations.
Modelled business processes to identify strengths, weaknesses and opportunities for improvement.
Coordinated strategic plans for administrative services management and optimisation to best use available resources.
Education
Master's degree - Management
Lusiada University of Porto
Porto
07.2021
Degree - Business economics
Chemistry and Technology
Ukraine
07.2017
Skills
I have the ability to express myself clearly, both written and oral, and to listen
I am a team player I have the ability to collaborate with others to achieve common goals I have strong skills in guiding, motivating, and influencing a team I have the ability to think outside the box to find solutions and innovations
I have the flexibility to deal with new situations and changes
Problem Solving I have the ability to analyze information, identify causes, and find effective solutions I am able to analyze data and information to make informed decisions I understand and manage my own emotions and those of others I am readily available to help with whatever is needed
Languages
Português, Russian
English
Education
other,other
Certification
Accounting and Financial Assistant Course at Sa Formaçao.
Computer Course - Porto Language and Training Center.