Ryan O' Donnell
Kilcar, County Donegal,Ireland
Summary
Dynamic professional with a strong foundation in communication and relationship skills, customer service and client management. Demonstrates exceptional leadership and team collaboration abilities, coupled with organisational and project management expertise. Adept at leveraging business and strategic acumen to drive success in various initiatives. Committed to continuous improvement and achieving excellence in all professional endeavours.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Social care worker
TTM agency
Donegal , Ireland
05.2023 - Current
- Assisted vulnerable adults in developing basic life skills for increased independence.
- Implemented structured plans for programme attendance and activities within the facility.
- Coordinated appointments with professionals, ensuring service users were informed of meetings.
- Engaged effectively with family members regarding service users' needs and progress.
- Managed person-centred plans (PCP) by facilitating discussions with parents and guardians.
- Reported outcomes from PCP to staff members and came up with a plan so we as staff could help the service user achieve these goals.
Management of a family farm
Yvonne Meehan
Donegal , Ireland
03.2020 - Current
- Monitored animal welfare, identifying sick animals requiring treatment.
- Facilitated meetings with farm accountant and advisor to ensure profitability and operational efficiency.
- Attended knowledge transfer meetings to gather insights beneficial to farm operations.
- Applied critical thinking to analyse issues, evaluate alternatives, and make informed decisions.
Management of online orders
SuperValu
Donegal , Ireland
05.2022 - 04.2023
- Managed online grocery orders to ensure timely collection and delivery.
- Coordinated staff to collect orders for efficient customer service.
- Provided accurate paperwork, including eircode and contact details, for deliveries.
- Structured order preparation by area to optimise delivery routes.
- Collaborated with shop manager on sales targets and delivery system efficiency.
- Facilitated direct deliveries to pier, relieving crew of shop responsibilities.
- Addressed challenging customer situations while maintaining service quality.
- Oversaw daily operations to achieve high productivity and accuracy.
co-ordinate July provision
Bridie McHugh
Killybegs, County Donegal
07.2022 - 07.2022
- Executed July provision for students with disabilities and learning difficulties in secondary school.
- Led programmes and activities to engage students effectively.
- Organised a day trip to enhance experiential learning opportunities.
Education
Leaving certificate -
Coláiste na Carraige
Ireland 09.2012 - 06.2018
level 8 - health and social care
Atlantic technological university
Letterkenny, Donegal. 09.2020 - 05.2024
Skills
- Communication and relationship skills
- Customer service and client management
- Leadership and team collaboration
- Organizational and project management
- Business and strategic acumen
Affiliations
- Football
- Farming
Certification
- Full driving license in 2019.
Accomplishments
- Level 8 honours degree in social care.
- Joint captain of my club senior team in 2025.
- Member of the club executive committee.
References
References available upon request.
Timeline
Social care worker
TTM agency
05.2023 - Current
co-ordinate July provision
Bridie McHugh
07.2022 - 07.2022
Management of online orders
SuperValu
05.2022 - 04.2023
level 8 - health and social care
Atlantic technological university
09.2020 - 05.2024
Management of a family farm
Yvonne Meehan
03.2020 - Current
Leaving certificate -
Coláiste na Carraige
09.2012 - 06.2018