Offering strong foundation in leadership, team collaboration, and problem-solving. Knowledgeable about customer service, conflict resolution, and time management. Ready to use and develop communication, organisational, and decision-making skills in any role.
Overview
8
8
years of professional experience
Work history
Assistant Manager
Eurogiant
Letterkenny, County Donegal
2024.07 - 2026.02
Ensuring the shop is ready and open for business.
Counting till floats.
Taking in and signing off on deliveries when they arrive on site.
Completing order lists for various sections throughout the shop.
Checking payslips each week ensuring hours and rates are correct.
Organizing weekly paperwork to be sent to head office.
Creating and amending weekly rosters.
Conducting safety checks throughout the store and stockroom eliminating potential hazards.
Ensuring the store conforms to all safety standards and guidelines.
Team Leader/Supervisor
Kelly's Centra
Letterkenny, County Donegal
2022.03 - 2024.07
Ensuring customers receive focused attention, check outs run smoothly and stock is easily accessible.
Complete and submit all necessary paperwork; till end of days, newspaper returns, stick transfers and wastage.
Support the management team in operational and sales tasks.
Leading a team of 4-10 people ensuring high levels of productivity, customer support and merchandising standards.
Ensuring any issues on a day to day basis in the store are dealt with in as effective manner including: store issues, customer queries/complaints, supplier issues.
Building and maintaining displays for promotional offers ensuring good product visibility and apparency, boosting sales.
Backup scanning manager, ensuring products are scanning at correct price and description, assessing orders of new promotional lines for the current/upcoming cycle.
Responsible for ordering/merchandising assigned sections of the store ensuring accurate stock availability and merchandising standards are maintained.
Supervisor
Apache Pizza
Ballybofey, County Donegal
2017.12 - 2020.03
Maintain sanitation, health, and safety standards in work areas.
Clean, stock, and restock workstations and display cases.
Verify that prepared food meets requirements for quality and quantity.
Clean food preparation areas, cooking surfaces, and utensils.
Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
Preparing delivery orders, ensuring the exact items are included, organising routes for minimal delivery times and optimal food quality.
Managing stock levels in the shop and preparing stock deliveries for the week.
Counting tills at the end of the night, including cash, online and card payments.