Ryan Hanratty
Dublin
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Motivated professional offering . Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Eci lighting
Dublin
11.2022 - Current
- Greeted customers and provided assistance with product selection.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Ensured compliance with company policies and procedures at all times.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Assisted customers with returns, exchanges and refunds.
Warehouse Assistant
McGuirks Golf
Dublin
04.2020 - 05.2021
- Utilized barcode scanner to accurately track all goods entering or leaving the warehouse.
- Organized warehouse racks to ensure efficient storage of goods.
- Packed goods for shipment, including labeling boxes and preparing shipping documents.
- Performed daily cycle counts to ensure accuracy of inventory records.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Assisted with loading and unloading trucks as needed.
Customer Sercive Intern
Hostelworld
Dublin
01.2019 - 05.2019
- Attended training sessions to stay updated on new products and services.
- Resolved customer complaints in a timely manner.
- Demonstrated patience when dealing with difficult customers or challenging situations.
- Supported other team members with various tasks as needed.
- Tracked customer complaints and followed up on resolutions.
- Answered phone calls from customers regarding inquiries or complaints.
Education
Tourism With Markeitng Level 5/ 6 QQI - Tourism with Marketing
Colaiste Dhulaigh
Dublin 08-2018
Bachelor of Arts - Tourism Management
Technological University Dublin
Dublin 01-2018
Skills
- Merchandising proficiency
- Display building
- Processing payments
- Returns and exchanges
- Decision-Making
- Customer Assistance
References
References available upon request.
Timeline
Sales Assistant
Eci lighting
11.2022 - Current
Warehouse Assistant
McGuirks Golf
04.2020 - 05.2021
Customer Sercive Intern
Hostelworld
01.2019 - 05.2019
Tourism With Markeitng Level 5/ 6 QQI - Tourism with Marketing
Colaiste Dhulaigh
Bachelor of Arts - Tourism Management
Technological University Dublin
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