Ryan Francis
Dublin
Summary
Proactive software engineering analyst with experience in mobile and web development. Skilled in agile methodologies and delivering result oriented solutions. With a strong foundation of software development, soft skills and a want to learn.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Software Engineering Analyst
Accenture (AMBG formerly Avanade)
Dublin, Ireland
10.2024 - Current
- I worked with Ireland's leading energy company as a full stack engineer to develop mobile apps and websites for both internal staff and on-site network technicians.
- Worked on a small software development team that focused on rapid app development cycles, from lean design phases all the way through to user acceptance testing.
- I had a focus on creating apps with a mix of JavaScript and Microsoft's PowerApps suite of development software.
- I had an extensive five-month training program that covered topics from software engineering to cloud infrastructure.
- Led community-based initiatives to cultivate a strong early talent community. This included organizing events with speakers and athletic events.
Customer Service Representative
Value Retail
Kidlare, Ireland
06.2020 - 06.2024
- My duties with Kildare Village include customer liaison and ensuring the needs of the customer are at the forefront in all interactions with the Customer Experience team.
- I have been given enhanced responsibility for initiatives such as hands-free shopping, ensuring customer orders and purchases are managed without issue as part of the hands-free experience.
- I have been front and center of supporting premium brands in Kildare Village, especially during the operationally challenging restrictions around COVID measures.
Education
Bachelor of Arts - Computer Science - First Class Honors
Trinity College Dublin
Dublin11-2024
Skills
- Full stack development
- Microsoft PowerApps
- Cloud infrastructure
- JavaScript programming
- Object-oriented programming
- Mobile and web development
- Agile methodologies
- Creativity
- Teamwork
- Communication
- Fluent Irish speaker
Affiliations
Mobile app for site technicians from Irelands leading energy provider to access and log site safety hazards
Certification
Microsoft AI-900.
Timeline
Software Engineering Analyst
Accenture (AMBG formerly Avanade)
10.2024 - Current
Customer Service Representative
Value Retail
06.2020 - 06.2024
Bachelor of Arts - Computer Science - First Class Honors
Trinity College Dublin