Ryan Box
Cardiff
Summary
I am currently in my second year studying Quantity Surveying in Reading University and would now like to start building experience in this field. I am a confident person with determination to learn and apply new skills.
I have developed strong customer service and time management skills in fast-paced environments. I have also thrived in high-pressure situations whilst working as a lifeguard. I am now looking to start building towards my long term career goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Lew's Coffee Shop
06.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Took part in social media advertising to drive brand awareness across platforms
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
- Dealt with large social groups e.g, walking club, ranging from 15-30 people at once proving my ability to thrive under time pressured tasks
Lifeguard
Sink Or Swim
06.2021 - 06.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- I was in charge of the safety of over 30-40 children every 30 minutes, approximately 160 per shift.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing poolside rules.
- Monitored safety of guests in and around the swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
Bachelor of Science - Quantity Surveying
University of Reading
Reading 07-2026
Bishop of Llandaff CIW High School
Cardiff07-2023
Skills
- Time management
- Friendly and outgoing
- Teamwork and collaboration skills
- Effective problem-solving
- Critical thinking
- Resolving complaints
- Excellent communication
- Decision-making
- Leadership qualities
Certification
- NPLQ (Expired)
A Levels
- Geography- A
- Business Studies- B
- Welsh Baccalaureate- B
- Mathematics- C
GCSE's
- Mathematics- A*
- Welsh Second language- A*
- English Literature- A
- Biology- A
- Chemistry- A
- Physics- A
- English Language- B
- Geography- A
- Religious Studies- A
- Food and Nutrition- B
- English Language- B
Timeline
Barista
Lew's Coffee Shop
06.2024 - Current
Lifeguard
Sink Or Swim
06.2021 - 06.2023
- NPLQ (Expired)
A Levels
- Geography- A
- Business Studies- B
- Welsh Baccalaureate- B
- Mathematics- C
GCSE's
- Mathematics- A*
- Welsh Second language- A*
- English Literature- A
- Biology- A
- Chemistry- A
- Physics- A
- English Language- B
- Geography- A
- Religious Studies- A
- Food and Nutrition- B
- English Language- B
Bachelor of Science - Quantity Surveying
University of Reading
Bishop of Llandaff CIW High School
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