Ruth Sheridan Stenson
Co mayo,Ireland
Summary
Dynamic professional with extensive experience at Concentrix, excelling in technical equipment operation and hardware troubleshooting. Proven ability to enhance customer service through effective software support and meticulous documentation. Strong communicator with a commitment to maintaining high standards in electronic health records and operational efficiency.
Overview
21
21
years of professional experience
Work History
Tech Guide
Concentrix
Dublin, Ireland
08.2025 - 12.2025
- Operated technical equipment to support customer service initiatives.
- Assisted team in troubleshooting software and hardware issues effectively.
- Documented service requests and resolutions in the ticketing system.
Administrator
Claremount nursing home
Claremorris , Ireland
02.2025 - 05.2025
- Managed daily operations in a busy nursing home environment.
- Coordinated resident admissions and discharges efficiently.
- Maintained accurate patient records and documentation standards.
Medical Secretary
Malvern Medical Group
Castlebar , Ireland
08.2024 - 02.2025
- Managed patient scheduling and appointment confirmations for efficient clinic operations.
- Assisted in maintaining electronic health records with accuracy and attention to detail.
- Coordinated communication between patients and medical staff to ensure seamless service.
Customer office Administrator
Homecare Medical
Ballyhaunis , Ireland
02.2024 - 06.2024
- Managed office supplies and inventory for efficient daily operations.
- Coordinated scheduling for staff and client appointments effectively.
- Maintained accurate records for patient files and documentation.
Clerical Officer
Servisource
Roscommon , Ireland
07.2022 - 02.2024
- Managed incoming correspondence and organized documents for efficient filing.
- Coordinated schedules and appointments for staff and clients effectively.
- Processed data entries using office management software accurately.
Clerical Officer
Tuam day hospital TTM AGENCY
Galway, Ireland
04.2022 - 06.2022
- Managed incoming correspondence and organized documents for efficient filing.
- Coordinated schedules and appointments for staff and clients effectively.
- Processed data entries using office management software accurately.
Clerical Officer
HSE WEST Finance Department Hays recruitment
Galway , Ireland
02.2022 - 03.2022
- Managed incoming correspondence and organized documents for efficient filing.
- Coordinated schedules and appointments for staff and clients effectively.
- Processed data entries using office management software accurately.
Clerical Officer
GISC
Castlebar , Ireland
11.2008 - 01.2022
- Creating reports of crime and non crime incidents
- Answering calls testing systems sending emails
- Answering calls on traffic watch line
- Using vm ware example pulse
Reservation Agent
Westport hotel group
Westport , Ireland
01.2007 - 06.2008
- Managed customer reservations using hotel management software.
- Assisted guests with inquiries about room options and amenities.
- Coordinated group bookings and special requests for events.
Executive Assistant
Institute of Public Administration
Dublin, Ireland
03.2005 - 11.2006
- Managed executive schedules and coordinated meetings effectively.
- Prepared detailed reports and documents for senior leadership review.
- Facilitated communication between departments and external stakeholders.
Education
Some College (No Degree) - Diploma in Business Studies in Marketing
Athlone Institute of Technology
Athlone , Ireland Skills
- Technical equipment operation
- Hardware troubleshooting
- Software support
- Electronic health records
Timeline
Tech Guide
Concentrix
08.2025 - 12.2025
Administrator
Claremount nursing home
02.2025 - 05.2025
Medical Secretary
Malvern Medical Group
08.2024 - 02.2025
Customer office Administrator
Homecare Medical
02.2024 - 06.2024
Clerical Officer
Servisource
07.2022 - 02.2024
Clerical Officer
Tuam day hospital TTM AGENCY
04.2022 - 06.2022
Clerical Officer
HSE WEST Finance Department Hays recruitment
02.2022 - 03.2022
Clerical Officer
GISC
11.2008 - 01.2022
Reservation Agent
Westport hotel group
01.2007 - 06.2008
Executive Assistant
Institute of Public Administration
03.2005 - 11.2006
Some College (No Degree) - Diploma in Business Studies in Marketing
Athlone Institute of Technology