Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruth Buckley

Dublin

Summary

Dedicated and focused Project Management Specialist with over [Number] years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.

Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with talent for leading by example and inspiring peak performance. Dedicated to fostering strong effective team relationships.

Hands-on Project Manager recognized for flawless execution and finding solutions to complex problems. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Commended for unexcelled record of completing critical projects on schedule and within budget.

High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Eager to advance business goals through careful team management Insightful Project Manager dedicated to identifying and cultivating team members' skills and talents. Polished in implementing continuous enhancements and building and maintaining accurate project budgets. Focused and driven team player practiced in leading multiple simultaneous projects leveraging proven project management tools.

Multi-talented Project Manager offering [Number] years of experience orchestrating operations activities, financial support and resource management to achieve project objectives. Poised and cooperative in driving stakeholder meetings to determine estimates and build financial forecasts. Determined and motivated professional recognized for fostering positive morale among project contributors. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility.

Expert in [Type] product issues with dedication to increasing productivity through close analysis of [Type] tasks. Proven history of increasing customer satisfaction.

Systematic Project Manager with more than [Number] years working in cross-functional environments. Bringing exceptional written and oral communication skills paired with expertise in financial analysis and project coordination. Dedicated to offering locally relevant oversight and management techniques. Innovative [Job Title] successful in leading and directing projects from inception to launch. More than [Number] years of progressive management experience and repeated success in developing project initiatives. Consistently surpasses revenue performance targets.

Talented [Job Title] brings proven abilities in end-to-end project management. Expert in identifying and mitigating risks, reaching milestones and managing deliverables. Highly organized leader with great attention to detail.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices.

Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

25
25
years of professional experience

Work History

Global Treasury Project Manager

IBM
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
  • Drafted reports summarizing progress made on projects for review by executive leadership team.
  • Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Advised other departments on best practices related to managing large-scale projects.
  • Implemented effective communication protocols between internal teams working on different aspects of a given project.
  • Developed and maintained project plans, timelines, and budgets.
  • Managed multiple projects with competing deadlines simultaneously.
  • Created and implemented processes to ensure successful completion of projects.
  • Built and established strong partnerships with teams, vendors and contractors.

Project Manager- Treasury Transformation

IBM
01.2024 - Current
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Drafted reports summarizing progress made on projects for review by executive leadership team.
  • Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Advised other departments on best practices related to managing large-scale projects.
  • Implemented effective communication protocols between internal teams working on different aspects of a given project.
  • Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
  • Developed and maintained project plans, timelines, and budgets.
  • Created and implemented processes to ensure successful completion of projects.
  • Provided guidance to team members regarding tasks assigned to them.
  • Identified risks associated with each project and developed strategies for mitigating those risks.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Led meetings with internal team members, consultants and contractors.
  • Drove continuous improvement of project delivery process by providing strong leadership.
  • Submitted budget estimates, progress reports and cost tracking reports.

Client Manager

IBM
01.2000 - 12.2008
  • Developed and maintained relationships with clients to ensure customer satisfaction.
  • Monitored customer accounts to identify opportunities for improvement.
  • Conducted regular check-ins with customers to assess their progress.
  • Analyzed customer feedback data to inform product improvements and develop strategies for growth.
  • Built reports tracking key performance indicators and presented insights to stakeholders.
  • Developed process improvements that enhanced the customer experience across all touchpoints.
  • Generated monthly performance reviews highlighting successes, challenges, and action items.
  • Coached team members on how best to interact with clients in order to exceed expectations.
  • Advised management on changes needed in order to improve overall client satisfaction levels.
  • Assessed customer issues, researched solutions and implemented corrective actions to maintain high satisfaction.
  • Recruited and trained [Job title] employees and provided evaluations with feedback to cultivate highly talented team.
  • Enhanced designs, product implementations and service transformations by conveying feedback from customers and personal experience.
  • Aligned with teams in other departments to create offering meeting needs of lucrative clients.
  • Demonstrated and explained product features and benefits to overcome customer objectives.
  • Collaborated with cross-functional teams to establish customer success programs.
  • Drove customer escalations to resolution by engaging directly with clients.
  • Trained and mentored new team members to promote productivity, accuracy and friendly customer service.
  • Monitored KPIs to assess customer engagement.
  • Coordinated training programs, enabling staff to support company objectives.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

Post Graduate Diploma in Computer Science -

University College of Ireland
Cork
10-1999

Bachelor of Arts - Economics (Hons)

University College of Ireland
Cork
07-1988

Postgraduate Diploma in Finance And Accounting (A.C.C.A) -

Dublin School of Business
05-2002

Skills

  • Data Analysis
  • Schedule Management
  • Project Planning
  • Project development
  • Project Management
  • Productivity Improvement
  • Staff Management
  • Budgeting and forecasting
  • Cross-Functional Collaboration
  • Budget Preparation
  • Stakeholder Communications
  • Meeting facilitation
  • Client rapport
  • Customer Relations
  • Client Relations
  • Staff training and motivation
  • Agile Methodology
  • Staff training and mentoring
  • Presentations

Timeline

Project Manager- Treasury Transformation

IBM
01.2024 - Current

Client Manager

IBM
01.2000 - 12.2008

Global Treasury Project Manager

IBM

Post Graduate Diploma in Computer Science -

University College of Ireland

Bachelor of Arts - Economics (Hons)

University College of Ireland

Postgraduate Diploma in Finance And Accounting (A.C.C.A) -

Dublin School of Business
Ruth Buckley