Ruth Brady
Clane
Summary
Energetic and results-driven sales professional with 14 years’ experience across diverse industries. A true team player who also thrives working independently, always focused on achieving success while contributing to the bigger picture. Fun, outgoing, and highly motivated, with a strong work ethic and a constant drive to improve and push beyond targets. Experienced in building strong client relationships, identifying growth opportunities, and delivering consistent results in competitive markets.
Overview
17
17
years of professional experience
Work History
Client Relationship Manager (Hospitality & Catering)
Bretzel- Ireland
03.2025 - 08.2025
- Manage and nurture relationships with existing customers, ensuring high satisfaction!
- Maintain strong, high-quality partnerships through consistent communication and support.
- Understand and promote seasonal product offerings to meet customer needs and maximize sales opportunities.
- Analyse weekly customer spends, identify gaps, and compare performance within the area to drive improvements.
- Prospect, generate, and manage new business leads, ensuring a healthy pipeline for growth.
- Take responsibility for building and developing new leads into successful customer relationships.
Inside Sale Manager
Lyreco
Rathcoole
06.2022 - 02.2025
- Built and led the team from the ground up, recruiting, training, and developing a high-performing group of professionals.
- Developed training programs to enhance sales skills.
- Boosted customer satisfaction by resolving complex issues.
- Collaborated closely with team members, promoting a positive work atmosphere.
- Set weekly goals and KPIs for inside sales representatives.
- Built relationships with multidisciplinary teams, facilitating effective communication and collaboration.
- Organized office supplies to maintain a well-stocked workspace.
- Ensured smooth day-to-day operations with diligent oversight of office tasks.
Business Development Manager
Lyreco
Rathcoole
11.2020 - 06.2022
- Secured new business opportunities by cultivating strong relationships with potential clients.
- Developed strategic partnerships for sustained growth.
- Identified market trends, resulting in enhanced product offerings.
- Conducted product demonstrations for potential clients & closed successful deals.
- Managed key accounts whilst ensuring customer satisfaction.
- Implemented strategic sales plans, increased overall efficiency.
- Resolved customer complaints promptly, maintained company reputation.
- Listened to customer problems, objections, and concerns, offering tailored solutions.
Sous Chef
Dublin Simon
Dublin
06.2019 - 10.2020
- Maintained exacting standards of food preparation by following recipes accurately.
- Ensured quality control with strict adherence to hygiene regulations.
- Delivered consistent culinary excellence to service users through mindfulness in plating and presentation.
- Assisted head chef in menu development, resulting in innovative dining experiences.
- Reduced food waste to improve profitability.
Sales Account Manager
Marlink
Rotterdam
08.2017 - 04.2019
- Sales strategies to maximise profit margins.
- Strengthened client relationships with regular follow-ups.
- Recorded customers' orders for efficient processing.
- Facilitated smooth shift operations by monitoring stock levels, promptly placing orders for low-stock items.
- Assisted with picking and packing orders to deliver on team targets.
- Achieved compliance by implementing and maintaining health and safety procedures.
- Delivered training, promoting an organisational culture prioritising safety.
Assistant Manager
This Generation
Melbourne
06.2013 - 01.2017
- Improved customer service by implementing new procedures and protocols.
- Minimised inventory loss for improved profit margins.
- Streamlined store operations with efficient scheduling.
- Increased staff productivity by providing comprehensive training programmes.
- Increased event attendance by developing and implementing strategic marketing plans.
- Developed comprehensive training programmes by identifying staff needs.
- Facilitated effective stock rotation, minimising waste.
- Managed overstock areas, maximising space utilisation.
- Achieved compliance by implementing and maintaining health and safety procedures.
- Conducted regular site inspections for ensuring workplace safety.
Sales representative
Supplies Team
City West
10.2011 - 12.2012
- Fostered strong customer relationships through exceptional service.
- Built rapport with customers for effective telesales promotion.
- Generated leads through cold calling, resulting in increased sales opportunities.
- Provided product information to prospective customers to encourage purchases.
- Tracked calls and sales data for insight into market trends.
Sales supervisor
Halfords
Naas
06.2008 - 10.2011
- Streamlined sales processes to enhance team productivity.
- Communicated effectively with colleagues to facilitate teamwork.
- Resolved conflicts, ensuring harmonious work environment.
- Resolved customer complaints promptly, ensuring customer satisfaction.
- Boosted brand visibility by organising promotional events.
- Improved project efficiency by developing detailed work plans.
- Established clear communication channels for better project management.
Education
Certificate iii -
Business Certification
Melbourne06.2015
Skills
- B2B sales experience
- Target-driven focus
- Lead generation technique
- Inside sales techniques
- Cold calling
- Creative problem-solving
- Sales team motivation
- Pipeline management
- Email marketing
- Resilient attitude
- KPI tracking
- Client relationship building
- Cross-selling techniques
References
References available upon request.
Timeline
Client Relationship Manager (Hospitality & Catering)
Bretzel- Ireland
03.2025 - 08.2025
Inside Sale Manager
Lyreco
06.2022 - 02.2025
Business Development Manager
Lyreco
11.2020 - 06.2022
Sous Chef
Dublin Simon
06.2019 - 10.2020
Sales Account Manager
Marlink
08.2017 - 04.2019
Assistant Manager
This Generation
06.2013 - 01.2017
Sales representative
Supplies Team
10.2011 - 12.2012
Sales supervisor
Halfords
06.2008 - 10.2011
Certificate iii -
Business Certification
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